Chance Brauburger
Greeley,CO
Summary
Motivated & hardworking with years of experience in customer service industries. Communicative and dedicated to providing excellent service in a variety of situations. Experience in restaurants, sales, and tutoring. Works well with others in detailed and versatile ways. Works well under pressure ensuring the best outcomes for the customers even under stressful circumstances. Willingness to learn and adapt as each situation unfolds. Working towards their goal of becoming an ASL/English interpreter.
Overview
9
9
years of professional experience
Work History
Server Manager
Territory
01.2021 - 08.2023
- Maintain work area while providing service to each guest
- Effectively manage time and resources while on the floor
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Led team of servers to consistently meet customer service and sales targets.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborate with chefs, servers, and managers to facilitating easy communication among coworkers providing only the best for the guest.
Server
THE METROPOLITAN
01.2020 - 01.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Managed sections for smooth flow of guests and orders.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Language Aid
Casper College
02.2018 - 02.2020
- Aided in an annual Sign Fest held at Casper College, helped set up and tear down event spaces
- Ensured smooth transitions between workshops between middle school, high school, and college students
- Met with local Deaf individuals and the presenters including notable Deaf individuals
- Ensuring Sign Fest’s schedule stayed on track and that they had everything they needed.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Monitored student progress and provided feedback and support.
SERVER
WYOMING RIB
01.2019 - 01.2020
ASL Tutor
CASPER COLLEGE
01.2018 - 01.2019
- Created handouts, study guides, and assessments to evaluate and boost students knowledge.
- Updated required logs and student documentation to keep records accurate and current.
- Designed instruction based on certified curriculum and on learners' sign language proficiency interview scores to facilitate advance to higher levels.
- Engaged and connected with adult learners through attending and participating in deaf community events.
- Maintained relationships with local Deaf individuals creating events for students on campus
- Motivated students with accurate feedback and positive reinforcement.
Server
Olive Garden
01.2015 - 01.2019
Education
High School Diploma -
Kelly Walsh / Star Lane High Schools
Casper, WY05-2015
Associate of Arts - ASL Studies
Casper College
Casper, WYNo Degree - Speech-Language Pathology
University of Wyoming
Laramie, WYBachelor of Science - Interpreting Studies: Theory
Western Oregon University
Monmouth, ORCurrent
Skills
- Flexible and Adaptable
- Guest Relations
- Front of House Management
- Excellent Communication
- Multitasking Abilities
- Dependable and Responsible
Languages
American Sign Language
Native or Bilingual
English
Native or Bilingual
Protactile Language
Professional Working
Timeline
Server Manager
Territory
01.2021 - 08.2023
Server
THE METROPOLITAN
01.2020 - 01.2021
SERVER
WYOMING RIB
01.2019 - 01.2020
Language Aid
Casper College
02.2018 - 02.2020
ASL Tutor
CASPER COLLEGE
01.2018 - 01.2019
Server
Olive Garden
01.2015 - 01.2019
High School Diploma -
Kelly Walsh / Star Lane High Schools
Associate of Arts - ASL Studies
Casper College
No Degree - Speech-Language Pathology
University of Wyoming
Bachelor of Science - Interpreting Studies: Theory
Western Oregon University
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