Chance Cannon
Clover,South Carolina
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HUB OPERATIONS SUPERVISOR
UPS
06.2023 - Current
- Analyzed data from daily reports to identify areas for improvement in operations processes.
- Oversaw daily hub operations, ensuring timely package processing and delivery efficiency.
- Established guidelines for proper handling of hazardous materials during shipping activities.
- Implemented workflow improvements that enhanced operational productivity and reduced delays.
- Resolved conflicts between employees in an effective manner while maintaining positive relationships with team members.
- Successfully managed day-to-day operations of a large hub, ensuring efficient customer service and adherence to company policies.
- Trained and developed new hires on operational procedures, safety protocols, and service expectations
- Served as a Cornerstone Facilitator & Instructor, leading training sessions and onboarding programs
- Achieved 8 consecutive months on-plan for service performance
- Achieved 11 consecutive months with zero injuries, promoting a culture of safety and accountability
- Maintained under 2% CF for the year, driving strong service performance
CEO
Connected Crew
01.2025 - 02.2026
- Self-motivated professional with a strong sense of ownership and accountability
- Thrives in fast-paced, high-demand environments while maintaining performance and organization
Strong verbal and written communication skills, with the ability to lead and influence teams - Streamlined operational processes, resulting in improved efficiency and team productivity
- Led cross-functional teams to implement innovative solutions and improve client engagement
- Managed and developed a team of 30+ employees, overseeing daily operations and performance
- Directed after-school and behavioral support programs serving youth and individuals with mental and behavioral health challenges
- Coordinated transportation and ensured client safety, compliance, and quality care standards
Package Handler
UPS
10.2022 - 06.2023
- Operated automated sorting systems to support efficient and accurate package processing
- Maintained inventory accuracy to ensure timely and correct package flow
- Followed safety procedures to maintain a safe and compliant work environment
- Monitored package flow and identified opportunities for process improvement
- Recognized as Misload Champion during Peak Season, identifying and preventing 125 misloads
Education
Associate in Arts (A.A.) - Business Administration - Finance
Cleveland Community College
Shelby, NC05-2027
Skills
- Critical Thinking
- Time Management
- Excellent Communication
- Employee Development
- Warehouse Management
- Adaptability
- Teamwork and Collaboration
- Coaching and mentoring
- Staff development
Certification
- Microsoft Excel 2016
- Frontline Supervisor Training School
- Microsoft Word 2016
- PITO Certified (Valid through 2027)
Timeline
CEO
Connected Crew
01.2025 - 02.2026
HUB OPERATIONS SUPERVISOR
UPS
06.2023 - Current
Package Handler
UPS
10.2022 - 06.2023
Associate in Arts (A.A.) - Business Administration - Finance
Cleveland Community College