Chance Durocher
Murrells Inlet,South Carolina
Summary
Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Cable Technician
Charter Spectrum
03.2021 - 08.2022
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
City Maintenance Worker
City Of Conway
07.2019 - 01.2021
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Repaired and replaced pumps, valves and motors.
Customer Service Representative
Lanes Professional Pest Elimination
10.2018 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Created and managed schedules of all technicians in the department.
Pest Control Technician
Lanes Professional Pest Elimination
01.2017 - 07.2019
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Specialized in termite control
Education
High School Diploma -
Socastee High School
Myrtle Beach SC06.2013
Skills
- Telecommunications Systems
- Customer Relations Understanding
- Coordination, Prioritization
- Equipment Troubleshooting
- Client Consultations
Timeline
Cable Technician
Charter Spectrum
03.2021 - 08.2022
City Maintenance Worker
City Of Conway
07.2019 - 01.2021
Customer Service Representative
Lanes Professional Pest Elimination
10.2018 - 05.2019
Pest Control Technician
Lanes Professional Pest Elimination
01.2017 - 07.2019
High School Diploma -
Socastee High School
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