Chance Griffin

• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.

• Directed changes to project scope and cost and

implemented appropriate change management processes to keep project on track.

• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.

• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs

• Planned, designed, and scheduled phases for large projects.

• Monitored project performance to identify areas of improvement and make adjustments.

• Coordinated with cross-functional teams to resolve project issues and mitigate risks.

• Achieved project deadlines by coordinating with contractors to manage performance.

• Completed clerical tasks such as filing, copying, and distributing mail.

• Interacted with customers by phone, email, or in-person to provide information.

• Maintained and updated office records, both digital and physical.

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.