Chance Heid
Cape Girardeau,MO
Summary
Finance and Insurance Manager accomplished in outperforming objectives. Talented salesperson and leader practiced at promoting products and services to exceed goals. Skilled at building long-lasting and productive relationships with customers and financial representatives.
Overview
9
9
years of professional experience
Work History
Finance Manager
Cape Girardeau Honda
03.2024 - Current
- Discusses optional protections with customers and uses communication skills to close deals.
- Process and complete state, federal and dealer paperwork with customers to finalize sales.
- Secures financing for vehicle purchases by reviewing applications, negotiating terms with lenders, and complying with state and federal regulations.
- Develops and maintains relationships with customers, lenders and other third parties.
- Meets monthly dealership goals for sales, penetration levels, and customer satisfaction scores.
- Maintains accurate and organized records of transactions and other important information in databases.
Sales and Leasing Associate
Cape Girardeau Honda
04.2019 - 03.2024
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Prepared and demonstrated vehicle's features and benefits to address specific customer wants and needs.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Maintained excellent customer service index scores with professional behavior.
Supervisor
Chartwells
04.2016 - 05.2019
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Education
GED -
Homeschooled
Cape Girardeau, MO01-2014
Skills
- Excellent written and verbal communication skills
- Ability to adapt and learn quickly
- Credit analysis
- Customer service and assistance
- Salesmanship
- Regulation and legal compliance
Timeline
Finance Manager
Cape Girardeau Honda
03.2024 - Current
Sales and Leasing Associate
Cape Girardeau Honda
04.2019 - 03.2024
Supervisor
Chartwells
04.2016 - 05.2019
GED -
Homeschooled
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