Chance Howard
Athens,GA
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
5
5
years of professional experience
Work History
Retail Manager
Pine Cove Camps
Toccoa, GA
05.2024 - Current
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
- Conducted performance evaluations for staff, identifying areas for improvement.
- Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
Graduate Assistant
The University of Tennessee, Chattanooga
Chattanooga, TN
08.2022 - 05.2024
- Conducted research to support faculty members in their teaching and research activities.
- Evaluated student performance through grading tests, papers or other assessments.
- Collected and arranged data to assist faculty engaged in authorized research.
Intern
The Next Door Recovery
Chattanooga, TN
08.2023 - 04.2024
- Attended trainings related to best practices in case management.
- Developed treatment goals for each individual client based on their needs assessment.
- Participated in weekly team meetings to review cases and develop treatment plans.
- Maintained accurate records of all client interactions using an electronic database system.
Director of Details
Pine Cove Camps
Toccoa, GA
05.2022 - 08.2022
- Prepared expense reports in accordance with company policies and procedures.
- Answered phone calls and emails in a professional manner.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Writing Tutor
The University of Tennessee, Chattanooga
Chattanooga, TN
11.2019 - 01.2021
- Instructed students on the use of various citation styles such as MLA, APA, and Chicago Style.
- Provided guidance to students on writing assignments, including brainstorming ideas and organizing thoughts.
- Edited student papers for content, organization, clarity, style, grammar, punctuation, spelling, and other errors.
- Helped students to develop effective research skills through library resources or online databases.
Education
Master of Science - Criminal Justice, 4.0 GPA
The University of Tennessee - Chattanooga
Chattanooga, TN05-2024
Bachelor of Science - Criminal Justice, 4.0 GPA
The University of Tennessee - Chattanooga
Chattanooga, TN05-2022
Skills
- Staff Management
- Customer Service
- Writing
- Researching
- Communication
- Organization
Accomplishments
- Published in the Journal of Criminal Justice Education and the International Journal of Offender Therapy and Comparative Criminology
- Recipient of the UTC Graduate School's 2024 Outstanding Master's Student Award
- Recipient of the Tom Barker Outstanding Undergraduate Student Award for the Southern Criminal Justice Association
- Recipient of UTC's 2021-2022 Outstanding Senior Award
- Recipient of the 2021-2022 SCJS Department's Outstanding Criminal Justice Undergraduate Student Award
- Recipient of the 2022 Chi Omega Fraternity's Best Active Scholarship Award
- Recipient of the 2022 Chi Omega Fraternity's Best Senior Scholarship Award
References
References available upon request.
Timeline
Retail Manager
Pine Cove Camps
05.2024 - Current
Intern
The Next Door Recovery
08.2023 - 04.2024
Graduate Assistant
The University of Tennessee, Chattanooga
08.2022 - 05.2024
Director of Details
Pine Cove Camps
05.2022 - 08.2022
Writing Tutor
The University of Tennessee, Chattanooga
11.2019 - 01.2021
Master of Science - Criminal Justice, 4.0 GPA
The University of Tennessee - Chattanooga
Bachelor of Science - Criminal Justice, 4.0 GPA
The University of Tennessee - Chattanooga
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