Christian Presley

Work History

Retail Manager

Dollar General Market

01.2015 - Current

Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Controlled store inventory and reviewed cash handling and operations reports.
Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
Completed daily paperwork and computer entry of sales data as established by management.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Exhibited excellent people skills during interaction with employees and customers.
Trained and developed new employees for ease of transition into team.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Increased sales by implementing effective merchandising strategies and optimized store layouts.
Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
Answered questions about store policies and addressed customer concerns.
Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
Fostered a supportive work environment through coaching sessions, team-building activities, and open communication channels for staff feedback.
Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
Coordinated special events such as holiday promotions or clearance sales to drive additional business.
Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
Contributed to company-wide initiatives by participating in regional manager meetings, sharing best practices, and collaborating on strategy development.
Collaborated with corporate marketing teams to execute promotional campaigns that increased foot traffic instore.
Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
Cultivated relationships with high-value customers to understand their needs and ensure their loyalty.
Increased sales figures by introducing loyalty program that encouraged repeat business.
Fostered customer-first culture, training staff in advanced customer service techniques.
Optimized staff scheduling, balancing workload and operational needs to maximize efficiency.
Initiated comprehensive training program for new hires, ensuring consistent level of service across team.
Enhanced operational efficiency by adopting new point-of-sale system that streamlined transactions.
Conducted performance evaluations and provided constructive feedback to employees.
Enhanced store atmosphere, leading to more engaging shopping experience by overseeing redesign of store layout.
Conducted regular performance reviews, identifying opportunities for staff development and career progression.
Led by example, demonstrating exemplary customer service and sales techniques on shop floor.
Streamlined checkout process, reducing average customer wait time and improving overall satisfaction.
Negotiated with suppliers for better pricing, achieving cost savings that contributed to store's profitability.
Revamped product displays to enhance visual appeal and stimulate interest.
Collaborated with marketing department to align in-store promotions with wider advertising campaigns.
Boosted team morale and productivity by implementing staff recognition program that acknowledged outstanding customer service.
Coordinated inventory management to minimize stock shortages and ensure product availability for customers.
Implemented loss prevention strategies that significantly reduced shrinkage rates.
Developed and executed promotional campaigns to increase foot traffic during off-peak hours.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Spearheaded community outreach initiatives to build brand awareness and foster local support.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reported issues to higher management with great detail.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced operational risks while organizing data to forecast performance trends.

Certified Nursing Assistant

Wiregrass Medical Center

08.2013 - 01.2016

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Built rapport with patients and families, providing emotional support during difficult times.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Supported patients with personal care tasks to preserve dignity and promote independence.
Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
Advocated for patient rights and needs, ensuring respectful and ethical care.
Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
Administered medication under supervision of nursing staff, contributing to effective treatment plans.
Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
Documented patient information and care activities in electronic health record.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Transported patients between rooms and appointments or testing locations.
Upheld infection control and prevention policies across different patient-facing areas.
Followed directions of licensed nurses to administer medications and treatments.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Summary

Overview

Work History

Retail Manager

Certified Nursing Assistant

Education

Diploma -

Skills

Timeline

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