LaQuesha Quinn-Brookins
Memphis,United States
Summary
Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Initiative-taking collaborator with strong time management skills. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to oversee customer needs. Resolute, collaborative, and efficiently completes assignments.
Overview
9
9
years of professional experience
Work History
Team Leader
Dollar General Market
01.2022 - Current
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained daily inventory to facilitate successful material distribution.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Stocking Associate
Wal-Mart Supercenter
05.2022 - 11.2022
- Broke down and discarded empty packaging and boxes after stocking products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Replenished items to maintain stock availability.
- Updated product labels to reflect accurate pricing.
- Faced products are on shelves and displayed to meet company policies.
- Greeted customers and retrieved requested products to drive satisfaction.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Food Server
Wendys Restaurant
01.2022 - 05.2022
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Provided exceptional service to a high volume of daily customers.
- Maintained accuracy while managing payments, giving change and printing receipts for customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Operated POS terminals to input orders, split bills and calculate totals.
Picking Associate
Smith and nephew
03.2020 - 01.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce the risk of accidents and malfunctions.
- Cleaned and organized aisles, workstations, and floors to promote operational productivity.
- Used RF scanner to load totes, pallets, and carts onto trucks for customer delivery.
- Achieved productivity and accuracy standards to meet company guidelines.
Order Processor
Nike Warehouse
08.2019 - 02.2020
- Communicated with customers to assist with order placement and offer updates on status and shipping.
- Placed orders onto conveyor belts to move to the next department for further processing.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Read and understood pick sheets to prepare accurate customer orders.
- Operated handheld scanners and computer terminals to document updates.
Warehouse Packer
Koyo Bearings USA
07.2019 - 08.2019
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Assembled cartons, crates, and containers to prepare for shipping.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packaged items with appropriate materials to prevent damage during shipping.
Warehouse Picker
Mallory Alexander
03.2019 - 06.2019
- Pulled merchandise to fulfill orders to specification.
- Reported damaged products or safety hazards to immediate supervisor.
- Conducted inventory transactions using scanner gun.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Accepted, processed, and quickly filled orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Inventory Scanner
Olum Cotton
02.2019 - 03.2019
- Scanned 4+ products per day and put them away at correct warehouse locations.
- Performed scheduled inventory counts and supply audits.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Inspected incoming materials for damage.
Machine Operator
William Sonoma
10.2018 - 01.2019
- Lubricated parts and performed minor maintenance to improve machine function.
- Verified production orders prior to starting set-up.
- Prepared machine for production processes by equipping with required tools and parts.
- Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Material Handler
FedEx
05.2018 - 10.2018
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Operated equipment with focus on safety and efficiency.
- Developed and maintained strong working knowledge of products and handling requirements.
Sales Representative
MetroPCS Authorized Dealer
05.2018 - 07.2018
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Adhered to company initiatives and achieved established goals.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created successful strategies to develop and expand customer sales.
- Collected payments and provided accurate change.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Document Scanner
Dealertrack
11.2016 - 09.2017
- Classified documents into correct groups to avoid lost files or filing errors.
- Located key data on scanned documents and keyed alphanumeric data into appropriate databases as part of data capture services.
- Completed blowback requests per client's requirements accurately, efficiently and within specified time requirements.
- Managed document processes through scanning, filing, and transmitting while following all standard procedures.
- Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
- Reviewed contracts to determine documentation required for each phase of project.
Education
High School Diploma - undefined
Southwest High School
Fort Worth, TX06.2008
Skills
- Price labeling procedures
- UPC codes checking
- Product restocks
- Receiving procedures
- Merchandise stocking
- Boxing and labeling
- Freight operations
- Merchandise restock
- Dependable and reliable
- Adaptive collaborator
- Data Entry
- Strong People Skills
- Flexible
- Customer Relations
- Call Center Operations
- Can type 30 wpm
Timeline
Stocking Associate
Wal-Mart Supercenter
05.2022 - 11.2022
Team Leader
Dollar General Market
01.2022 - Current
Food Server
Wendys Restaurant
01.2022 - 05.2022
Picking Associate
Smith and nephew
03.2020 - 01.2021
Order Processor
Nike Warehouse
08.2019 - 02.2020
Warehouse Packer
Koyo Bearings USA
07.2019 - 08.2019
Warehouse Picker
Mallory Alexander
03.2019 - 06.2019
Inventory Scanner
Olum Cotton
02.2019 - 03.2019
Machine Operator
William Sonoma
10.2018 - 01.2019
Material Handler
FedEx
05.2018 - 10.2018
Sales Representative
MetroPCS Authorized Dealer
05.2018 - 07.2018
Document Scanner
Dealertrack
11.2016 - 09.2017
High School Diploma - undefined
Southwest High School