Summary
Overview
Work History
Education
Skills
Timeline
Generic

Genesis Favela

Seguin,TX

Summary

Enthusiastic retail experience in customer service, payment processing, and sales. Stocker proficient in replenishing floor stock and organizing displays to support sales objectives, Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Team Leader

CVS Pharmacy, Retail
Seguin, TX
10.2023 - Current
  • Continually evaluated processes for improvement opportunities and implemented changes accordingly.
  • Assisted customers with product selection and answered questions regarding products.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Stocked shelves with new merchandise when it arrived in the store.
  • Worked closely with other crew members to meet daily goals set by the management team.
  • Rotated products from backstock areas onto the sales floor based on demand.
  • Set up promotional displays to increase the visibility of certain products.
  • Supported other departments when needed by helping unload shipments or restock shelves.
  • Checked expiration dates of merchandise regularly to maintain the freshness of products.
  • Adhered to company guidelines regarding handling cash transactions properly.
  • Processed customer returns quickly and efficiently while maintaining a friendly attitude towards customers.
  • Restocked shelves after each sale transaction was completed.
  • Performed price changes for items in accordance with corporate pricing policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Verified that all coupons were valid before processing them for payment.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Trained new staff in relevant processes and procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Tracked prize inventory, replenishing stock.

Food Service Worker

Bill Miller BBQ
Seguin, TX
11.2022 - 08.2023
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Prepared beverages such as coffee, tea, soda.
  • Cleaned kitchen areas, equipment and utensils.
  • Greeted customers upon arrival in the dining area.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Assisted with inventory management and restocking supplies as needed.
  • Delivered food orders promptly and accurately to guests tables.
  • Performed opening and closing duties as assigned by management.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Followed established cash handling procedures when collecting payment from customers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Operated cash register to process cash, check, and credit card transactions.
  • Served meals to customers in a friendly and courteous manner.
  • Set up, restocked and cleaned dining areas.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Complied with company service standards and adhered to inventory and cash control procedures.

Education

Accounting and Business Management

San Antonio College
San Antonio, TX

Skills

  • Client Service
  • Cash Handling
  • Attention to Detail
  • Teamwork and Collaboration
  • Merchandise Restocking
  • Plan-o-grams
  • Product pricing
  • Unloading merchandise
  • Shelf restocking
  • Price labeling procedures

Timeline

Team Leader

CVS Pharmacy, Retail
10.2023 - Current

Food Service Worker

Bill Miller BBQ
11.2022 - 08.2023

Accounting and Business Management

San Antonio College

Similar Profiles

CREATE PROFILE
Genesis Favela