Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Chance Mitchell

Arlington,TX

Summary

Highly motivated and results-driven liberal arts student with experience as a customer service and sales associate. I am able to work collaboratively in a team environment and efficiently manage multiple tasks. I am highly adaptable to addressing diverse customer needs while promoting customer satisfaction. I am seeking an entry-level management position to apply my skills and knowledge while gaining valuable experience in a professional setting.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Michaels Arts and Crafts
Mansfield, TX
10.2024 - Current
  • Provided information about products and services available to customers.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Kept work area neat, clean, and well-stocked at all times.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.

Merchandising Team Member

Academy Sports and Outdoors
Mansfield, TX
05.2022 - 12.2024
  • Drive customer service through the integrity of merchandising, the accuracy of store pricing, and signage.
  • Collaborated with other departments to ensure efficient operations within the store.
  • Kept work areas clean, neat, and organized for optimal productivity and worker safety.
  • Organized displays to create an inviting shopping experience.
  • Restocked shelves with current merchandise in attractive displays to promote sales.

Education

Bachelor of Arts - Liberal Arts And General Studies

Texas Wesleyan University
Fort Worth, TX
12-2024

Skills

  • MS Office proficiency
  • Customer Support
  • Customer Service
  • Product Knowledge
  • Refunds and exchanges
  • Problem Resolution
  • Product and service solutions

Affiliations

  • 2020-22 – NAIA Baseball Player at Dordt University Sioux Center, IA
  • Place 5th Nationally in the 2024 USA Powerlifting Championships

Timeline

Customer Service Associate

Michaels Arts and Crafts
10.2024 - Current

Merchandising Team Member

Academy Sports and Outdoors
05.2022 - 12.2024

Bachelor of Arts - Liberal Arts And General Studies

Texas Wesleyan University

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Chance Mitchell