CHANCE PARKER
Tempe,AZ
Summary
Healthcare focused Security Officer with 20+ years of experience in hospital, university, event, and corporate security. Skilled in deescalation, emergency response, incident reporting, and maintaining safety in high stress, unpredictable environments. Proven ability to manage aggressive or unstable individuals, respond to medical and security emergencies, and work collaboratively with clinical staff, law enforcement, fire/rescue, and EMS. Physically capable of meeting the demands of a fast-paced healthcare environment, including lifting, running, stairwell response, and extended walking/standing. Committed to professionalism, sound judgment, and patient centered service.
Overview
7
7
years of professional experience
Work History
Security Officer/Supplemental Security Officer
Mayo Clinic
Phoenix, USA
04.2024 - Current
- Proactively patrol hospital buildings and grounds to deter crime, identify hazards, and enforce Mayo Clinic policies.
- Respond to security incidents, medical emergencies, and behavioral disturbances, coordinating with law enforcement and clinical teams.
- Utilize verbal de-escalation techniques to manage aggression from unstable, intoxicated, or distressed individuals.
- Maintain readiness for physically demanding tasks including lifting, running, stairwell response, and patient assistance.
- Prepare accurate, timely incident reports and operate two-way radio and security technology systems.
- Support emergency evacuations and assist patients, visitors, and staff during crisis situations.
Security Officer
Scottsdale National Golf Club
Scottsdale, USA
10.2025 - 04.2026
- Monitored entrance and perimeter security, accurately logging all entries/exits, coordinating with club staff and security teams, and ensuring compliance with clubs’ policies to maintain a safe environment.
- Controlled access for members, guests and vendors at an exclusive private country club verifying memberships and credentials while maintaining a high standard of security and professionalism.
- Monitored entrance and perimeter security, accurately logging all entries/exits, coordinating with club staff and security teams, and ensuring compliance with clubs’ policies to maintain a safe environment.
Security Guard
Draft Kings
Tempe, USA
01.2024 - 03.2024
- Helped prevent theft, fraud, property damage, and unauthorized access to restricted areas.
- Verified identification and monitored entry points to ensure compliance with age restrictions and facility policies.
- Observed gaming and dining areas to identify suspicious activity, disturbances, or policy violations.
- On my feet for countless hours at one post interacting with guests and other employees.
Security Officer / Relief Supervisor
Phoenix Suns
Phoenix, USA
11.2021 - 10.2023
- Monitored large crowds and responded to disturbances, fights, and medical emergencies in a high intensity arena environment.
- Conducted full facility patrols, enforced venue policies, and ensured safety of guests and staff.
- Coordinated with police, fire, and EMS during incidents requiring emergency response.
- Provided supervisory support during major events and high-risk situations.
Public Safety Officer
Grand Canyon University
Phoenix, USA
10.2020 - 11.2021
- Patrolled campus buildings and grounds to deter crime and maintain a safe environment for students and staff.
- Responded to emergencies, behavioral issues, and policy violations, using tact and professionalism.
- Assisted law enforcement and campus leadership during critical incidents.
- Documented incidents and maintained accurate security records.
Security Officer
Tempe Mission Palms Hotel & Conference Center
Tempe, USA
05.2019 - 05.2020
- Patrolled hotel property, responded to guest emergencies, and managed safety concerns.
- Assisted with medical incidents, evacuations, and high stress guest interactions.
- Maintained strong customer service while ensuring a secure environment.
Education
Diploma -
Henry M. Jackson High School
01-2003
Some Credits Earned -
Bellevue College
Skills
- Healthcare security operations
- Emergency response & crisis management
- Verbal de-escalation & conflict resolution
- Physical intervention & restraint techniques
- CCTV & security systems monitoring
- Incident reporting & documentation
- Access control & patrol operations
- Two-way radio communication
- Patient interaction
- Evacuation support & emergency equipment use
- High stress decision making
- Collaboration with law enforcement & EMS
- Event security
- Problem solving
- Customer service
- Situational awareness
- CCTV surveillance
Volunteer Organizations And Associations
Everett Public School District Athletic Department, 09/01/99, 04/01/18
Timeline
Security Officer
Scottsdale National Golf Club
10.2025 - 04.2026
Security Officer/Supplemental Security Officer
Mayo Clinic
04.2024 - Current
Security Guard
Draft Kings
01.2024 - 03.2024
Security Officer / Relief Supervisor
Phoenix Suns
11.2021 - 10.2023
Public Safety Officer
Grand Canyon University
10.2020 - 11.2021
Security Officer
Tempe Mission Palms Hotel & Conference Center
05.2019 - 05.2020
Diploma -
Henry M. Jackson High School
Some Credits Earned -
Bellevue College