Chance Werner
Cheyenne,WY
Summary
Dynamic office associate with 7 years at Clure Brothers Furniture, excelling in customer service and team leadership. Proven track record in enhancing customer loyalty and driving sales strategies. Skilled in complex problem-solving and effective communication, fostering a collaborative environment while training new staff to achieve operational excellence.
Overview
7
7
years of professional experience
Work History
Manager/Office Associate
Clure Brothers Furniture
08.2019 - Current
- Assisted in the transition from delivery driver to warehouse manager through committed support and performance. Advanced from warehouse manager to store assistant manager and office associate by contributing to team success.
- Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored new staff, fostering a collaborative team environment.
- Cultivated enduring relationships with customers and clients to enhance loyalty.
- Executed furniture sales strategies to maximize revenue and enhance customer experience.
- Resolved customer grievances by actively listening and addressing concerns with empathy.
Education
No Degree - Physical Education
Laramie County Comunity College
Cheyenne, WYHigh School Diploma -
Southeast High School
Yoder, WY05-2017
Skills
- 7 years of Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Willingness to learn
- Experience in a fast paced setting
Timeline
Manager/Office Associate
Clure Brothers Furniture
08.2019 - Current
No Degree - Physical Education
Laramie County Comunity College
High School Diploma -
Southeast High School