Chance Kidd
Kellyville,OK
Summary
Highly motivated professional with experience providing exceptional customer service in a healthcare setting. Proven history of successfully managing patient accounts, resolving issues, and promoting client/patient satisfaction. Expert in utilizing interpersonal skills to build relationships and foster trust with healthcare professionals and patients. Exceptional ability to manage multiple tasks and adapt quickly to changing situations.
Overview
9
9
years of professional experience
Work History
Lead Install Technician
Surfaces
10.2021 - 10.2023
- Lead team of installers in completing various installation projects and oversee quality of work
- Coordinate with project managers to ensure timely and efficient execution of installations
Install Technician
Natural Stone Interiors
01.2021 - 10.2021
- Perform daily maintenance of all tools and equipment used in work activities
- Cut, surface, polish, and install marble and granite
- Measured and marked surfaces to be tiled for accurate placement
Hospital Liaison
Rotech
03.2019 - 12.2020
- Serve as primary point of contact with multiple hospital's Case Management and Continuing Care staff to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services
- Educate patients and/or caregiver on safe use and maintenance of equipment
- Utilized excellent interpersonal skills to build trusting relationships with patients and families
Install Technician
Ricon
05.2018 - 03.2019
- Perform daily maintenance of all tools and equipment used in work activities
- Cut, surface, polish, and install marble and granite
- Measured and marked surfaces to be tiled for accurate placement
Hosptial Liaison
Rotech
12.2015 - 05.2018
- Serve as primary point of contact with multiple hospital's Case Management and Continuing Care staff to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services
- Educate patients and/or caregiver on safe use and maintenance of equipment
- Utilized excellent interpersonal skills to build trusting relationships with patients and families
Administrative Assistant
AM Appraisals
05.2014 - 12.2015
- Assemble and analyze statistical and narrative information
- Read and interpret maps, assessment books, property descriptions, and legal codes
- Prepare diagrams, charts, and property descriptions
Education
High School Diploma -
Skiatook High School
Skiatook, OK2014
Skills
- Verbal and Written Communication
- Medical Terminology
- Benefits Verification
- Organization
- Time Management
- Multitask
- Attention to Detail
- Conflict Resolution
- Documentation Skills
- Follow-Up Requirements
- Discharge Planning
Timeline
Lead Install Technician
Surfaces
10.2021 - 10.2023
Install Technician
Natural Stone Interiors
01.2021 - 10.2021
Hospital Liaison
Rotech
03.2019 - 12.2020
Install Technician
Ricon
05.2018 - 03.2019
Hosptial Liaison
Rotech
12.2015 - 05.2018
Administrative Assistant
AM Appraisals
05.2014 - 12.2015
High School Diploma -
Skiatook High School
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