CHANCE MARIE GODIN GODIN
Dana Point,CA
Summary
Outgoing and dedicated Advanced Skin Care Specialist / Esthetician with nearly 2 years experience providing skilled hands-on treatments to clients of all skin types. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over 12 years of experience in hospitality, customer service, and patient care. High level of appreciation and expertise in the beauty and skin care industry and a very personable demeanor. Hardworking, passionate , and career driven. Eager to secure a long term position and help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Lead Esthetician / Spa Manager
Renud Esthetics
10.2022 - Current
- Greet spa guests warmly to create positive first impression of establishment.
- Manage activities related to training, treatment procedures, inventory management and marketing.
- Record product sales into spa's weekly income report.
- Utilize promotions, print and digital marketing to attract new clients
- Identify and provide an elevated client experience during all skin care and beauty treatments.
- Maximize efficiency through time management to boost productivity.
- Recommend spa treatments and services, boosting sales and bringing in new clientele.
Server Shift Leader
Septembers Taproom and Eatery
03.2022 - Current
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register and POS accurate through correct billing, payment processing, and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
Office Coordinator
SoCal Wraps and Fleet Refinishing
03.2021 - 04.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supervised up to 7 employees daily productivity, and assisted with hiring operations
- Coordinated projects and staff schedules as well as monitored daily productivity, order inventory and supplies.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups
Education
ADVANCED SKIN CARE / ESTHETICIAN -
CALIFORNIA STATE BOARD OF BARBERING AND COSMETOLOGY
Esthetician License - Advanced Skin Care / Esthetician
International School of Beauty
Palm Desert, CA03.2022
Skills
- Consultative Selling
- Team Collaboration
- Facial / Back Facial Treatments
- Full Body Hair Removal
- Reflexology and Foot Massage
- Microdermabrasion
- Chemical Peels
- Dermaplaning
- Eyelash Extensions
Timeline
Lead Esthetician / Spa Manager
Renud Esthetics
10.2022 - Current
Server Shift Leader
Septembers Taproom and Eatery
03.2022 - Current
Office Coordinator
SoCal Wraps and Fleet Refinishing
03.2021 - 04.2022
ADVANCED SKIN CARE / ESTHETICIAN -
CALIFORNIA STATE BOARD OF BARBERING AND COSMETOLOGY
Esthetician License - Advanced Skin Care / Esthetician
International School of Beauty
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