Summary
Overview
Work History
Education
Skills
Employee of the year at Regional Hospital in Rapid City S.D.
Work Availability
Interests
Timeline
Hi, I’m

Chanda Bordeaux

Custodian
Rapid City,SD

Summary

Dedicated Nursing Assistant with a proven track record at Monument Health Rapid City Hospital, enhancing patient satisfaction through compassionate care and efficient patient feeding. Leveraged healthcare ethics and vital signs monitoring to improve care quality, achieving significant contributions in patient assessments and support. Skilled in patient relationship building, consistently prioritized patient needs and safety.

Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.

Energetic Nurse Aide with 10 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in patient care and house keeping.

Overview

12
years of professional experience

Work History

Monument Health Rapid City Hospital

Nursing Assistant
11.2020 - 10.2022

Job overview

  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported end-of-life care, offering emotional support to patients and families during difficult times.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Optimized inventory management for medical supplies, preventing shortages and supporting patient care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.

Morningstar Assisted Living Center

Caregiver
05.2015 - 11.2020

Job overview

  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed housekeeping duties on Tuesdays and Thursdays to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications. As being a Med-Aide at one time
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to the Nurse.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals. When requested by the Nurse.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development. I also trained and guided new employees coming on board , and did tours of the facility.

Corner Stone Thrift Store

Cashier / Visual & Sales Merchandiser
04.2013 - 08.2014

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently. I also operated the telephone switchboard to answer , screen or forward calls, providing information , taking messages or scheduling appointments for the Clients we helped in the community .
  • Greeted Clients entering establishment to determine nature and purpose of visit , direct or escort them too specific destinations, Transmit information or documents to customers or clients, using computer , mail or FAX machine.
  • File and maintained records and updated appointment calenders.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Set up new sales displays each week with fresh merchandise.
  • Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.

Regional Hospital

Housekeeper
01.2011 - 11.2013

Job overview

When i was trained too clean different areas in the hospital, i applied my experience and training by,

  • Wearing necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.

Education

Career Learning Center of The Black Hills
, 730 E. Watertown St. Rapid City S.D. 57701

GED
01-2026

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Vital signs monitoring
  • Patient relationship building
  • Catheter care
  • Patient assessments
  • Healthcare ethics
  • Client documentation

Employee of the year at Regional Hospital in Rapid City S.D.

I  was honored a plaque for employee of the year as a Environmental Technician, i was unaware and my picture was taken and put in the Rapid City journal . i was very surprised and honored i was happy i got my own parking spot closer too the building. One of the Nurses congratulated me saying i was picked out of over thousands of employees.

Availability
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Interests

I love to write in calligraphy, and im interested in sewing and beading

Timeline

Nursing Assistant

Monument Health Rapid City Hospital
11.2020 - 10.2022

Caregiver

Morningstar Assisted Living Center
05.2015 - 11.2020

Cashier / Visual & Sales Merchandiser

Corner Stone Thrift Store
04.2013 - 08.2014

Housekeeper

Regional Hospital
01.2011 - 11.2013

Career Learning Center of The Black Hills

GED
Chanda BordeauxCustodian