Chanda Grubbs
Haslet,TX
Summary
Dynamic and detail-oriented Hairstylist with a proven track record of exceptional customer service and inventory management, elevating client satisfaction and retention. Being self-employed, I have mastered business and schedule management, alongside a flair for social media promotion. Known for quick learning and a highly motivated approach, consistently enhancing salon revenue through innovative styling and sales expertise. Results-focused Hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
18
18
years of professional experience
Work History
Hairstylist
Self-employeed
01.2007 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Increased revenue through effective customer service and inventory management.
Education
No Degree - Cosmetology
Francis Tuttle Technology Center
Oklahoma City, OK05-2007
Skills
- Business Management
- Schedule Management
- Quick Learner
- Highly motivated self-starter
- Social Media Promotion
- Sales expertise
- Detail-orientated
Timeline
Hairstylist
Self-employeed
01.2007 - Current
No Degree - Cosmetology
Francis Tuttle Technology Center
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