Chanda Scherrer
St Louis,MO
Summary
Dedicated professional with strong customer service skills. Experienced in addressing concerns and enhancing satisfaction through effective communication and problem-solving.
Overview
12
12
years of professional experience
Work History
Coordinator/Cashier
TJX Companies
Sunset Hills Missouri
08.2022 - 01.2026
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed customer transactions efficiently and accurately, ensuring high levels of satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Mers Goodwill
St Louis, MO
05.2020 - 06.2022
- Managed cash register operations, including balancing cash drawers at shift end.
Cashier
Bp Gas Station
St Louis, MO
06.2014 - 09.2020
- Assisted in maintaining inventory by restocking shelves and organizing merchandise displays.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak business hours.
- Trained new cashiers on register procedures and customer interaction best practices.
Education
Associate of Science - Computer Science
St Andrew University
Manila Philippines06-2003
Skills
- Multitasking and organization
- Customer service
- Staff training
- Coaching and mentoring
- Adaptability and flexibility
- Problem-solving
Timeline
Coordinator/Cashier
TJX Companies
08.2022 - 01.2026
Cashier
Mers Goodwill
05.2020 - 06.2022
Cashier
Bp Gas Station
06.2014 - 09.2020
Associate of Science - Computer Science
St Andrew University