Dedicated bank teller skilled in cash handling and customer service. Proven ability to resolve issues efficiently, ensuring customer satisfaction and accurate financial transactions.
Overview
5
5
years of professional experience
Work History
Bank Teller
Nabil Bank Limited
, Nepal
02.2023 - 10.2025
Processed customer transactions accurately and efficiently.
Maintained cash drawer and balanced daily transactions.
Handled customer complaints with professionalism and empathy.
Performed cash handling duties including counting currency, coins and checks.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Took on additional shifts during busy periods to minimize staffing shortages.
Cafe Barista
Camilla's
CHITWAN, NEPAL
03.2021 - 02.2022
Prepared high-quality coffee and espresso beverages for customers.
Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
Operated coffee brewing machines and grinders efficiently.
Maintained cleanliness and organization of work area and equipment.
Followed health and safety standards in food preparation areas.
Received payment from customers using cash registers or POS systems.
Resolved customer complaints in a polite and timely manner.
Organized inventory of supplies for efficient restocking procedures.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Kept records of sales transactions for accurate accounting purposes.
Checked brewing equipment for proper functionality.