Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
5
5
years of professional experience
Work History
Coordinator
Oakmont Education
Columbus, OH
01.2022 - 08.2024
Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Analyzed data to identify trends in customer behavior and preferences.
Developed strategies to improve operational procedures and reduce costs.
Assisted with the preparation of presentations for senior management meetings.
Organized team events to promote a positive work environment.
Conducted regular training sessions for staff members on new software programs or processes.
Maintained calendars of upcoming events, meetings and deadlines.
Resolved customer complaints in a timely manner while upholding company standards.
Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Maintained records of customer needs and preferences.
Teacher
Academy for Urban Scholars
Columbus , OH
01.2020 - 12.2021
Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Utilized technology-based learning tools to enhance classroom instruction.
Integrated educational software programs into daily lesson plans to enhance student learning outcomes.