Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Chandan Satija

Kenilworth,NJ

Summary

Dynamic professional with a proven track record at Newark Long Term Parking, excelling in preventive maintenance and passenger assistance. Recognized for enhancing fleet reliability and fostering a positive work environment. Strong interpersonal skills combined with a commitment to punctuality ensure exceptional service delivery and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Shuttle Driver

Newark Long Term Parking
03.2022 - Current
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Maintained clean and neat shuttle for passenger comfort.
  • Operated with safety and skill to avoid accidents and delays.

Assistant Manager

Dominos's Pizza
03.2012 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Representative Agent

Worldwide Flight Services
10.2017 - 10.2021
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
  • Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
  • Built rapport with clients through active listening, empathy, and understanding of their individual needs.

Education

Arts Education

Punjabi University Patiala
Mansa Punjab
05-2012

Skills

  • Punctuality
  • Preventive Maintenance
  • Passenger assistance
  • Fuel efficiency

Languages

Hindi
Full Professional
Punjabi
Full Professional

Timeline

Shuttle Driver

Newark Long Term Parking
03.2022 - Current

Customer Service Representative Agent

Worldwide Flight Services
10.2017 - 10.2021

Assistant Manager

Dominos's Pizza
03.2012 - Current

Arts Education

Punjabi University Patiala

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Chandan Satija