CHANDANI RAYAMAJHI
Richmond,CA
Summary
MBA graduate with over five years of experience leading administrative and operational functions in dynamic environments. Proven track record in managing HR processes, implementing policies, and ensuring compliance with labor laws. Adept at streamlining workflows, optimizing office operations, and delivering exceptional support to leadership and staff. Known for strong organizational skills, attention to detail, and ability to drive efficiency while maintaining a collaborative and professional workplace culture.
Overview
7
7
years of professional experience
Work History
Client Service Representative
The Faculty Club- UC Berkeley
03.2024 - Current
- Managed guest check-in and check-out processes while coordinating group reservations and assisting during events to ensure seamless operations and guest satisfaction.
- Maintained and updated Excel sheets and software tools for tracking group reservations, attendance, and accurate reporting.
- Processed payments and maintained financial records using Jonas software, ensuring compliance with accounting procedures.
- Handled inquiries, reservations, and event coordination through phone and email, maintaining a detailed log for continuity across shifts.
- Supported front desk operations by ensuring a clean, organized environment and providing administrative assistance as needed.
Operations Manager
The UPS Store
03.2021 - 09.2024
- Managed daily operations, including staff recruitment, training, scheduling, and performance oversight, ensuring smooth workflows and compliance with company policies.
- Administered HR processes such as onboarding, payroll assistance, attendance tracking, and benefits management, while maintaining strict confidentiality and compliance with labor laws.
- Streamlined shipping and logistics operations, including Amazon returns and live scan services, improving efficiency and enhancing the customer experience.
- Implemented inventory management and financial reporting procedures, increasing accuracy and providing actionable insights to senior management.
- Conducted orientation sessions and ongoing in-service training for staff, fostering knowledge of workplace policies and enhancing overall operational compliance.
Personal Care Assistant- For a Family
Home Take Care
01.2020 - 01.2021
- Delivered comprehensive personal care by assisting with daily activities such as grooming, dressing, and meal preparation, ensuring the client’s comfort and dignity.
- Monitored and documented health conditions with meticulous attention to detail, enabling timely medical interventions through effective communication with healthcare providers and family members.
- Maintained a secure and supportive environment by implementing safety measures, assisting with mobility, and reducing risks, which enhanced the client’s overall quality of life.
- Built a trusted relationship with the client and their family, receiving consistent positive feedback for delivering empathetic and engaging care that improved mental well-being.
Administrative Assistant
Lincoln University
01.2018 - 12.2020
- Provided comprehensive administrative support by managing schedules, correspondence, and office supplies, ensuring smooth operations and optimal productivity.
- Facilitated communication by disseminating critical updates, memos, and policy changes to staff, maintaining accurate records and compliance with organizational standards.
- Organized departmental meetings, events, and orientation sessions, overseeing logistics and communication to ensure engagement and seamless execution.
- Guided individuals on enrollment processes and maintained accurate records, ensuring adherence to policies and enhancing overall user experience.
- Collaborated with teams to streamline workflows by transitioning to digital record-keeping and improving communication processes, increasing operational efficiency by 20%.
Education
MBA - Finance
Lincoln University
Oakland, CA12.2020
Bachelors - Business Administration
DAV College
12.2017
Skills
- Data Entry and Management
- Microsoft Office Suite
- Operations and Workflow Management
- Staff onboarding, Training and Management
- Administrative management
- Effective communication and Correspondence
- Compliance and HR Processes
- Financial Oversight and Reporting
Timeline
Client Service Representative
The Faculty Club- UC Berkeley
03.2024 - Current
Operations Manager
The UPS Store
03.2021 - 09.2024
Personal Care Assistant- For a Family
Home Take Care
01.2020 - 01.2021
Administrative Assistant
Lincoln University
01.2018 - 12.2020
Bachelors - Business Administration
DAV College
MBA - Finance
Lincoln University
Similar Profiles
Abagail WojnowskiAbagail Wojnowski
Event Server at University of California Berkeley Faculty ClubEvent Server at University of California Berkeley Faculty Club
Ronald J. VincentRonald J. Vincent
Manager of Operations at Berkeley Faculty ClubManager of Operations at Berkeley Faculty Club
Erika SunErika Sun
Marketing Department at Business Review At Berkeley, UC BerkeleyMarketing Department at Business Review At Berkeley, UC Berkeley