Chandler Ferguson
Camano Island,WA
Overview
6
6
years of professional experience
Work History
Assistant Manager
Northwest Fuel & Landscape
06.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily Supercedar firestarter production line.
- Identified inefficiencies in the production line and created improvements making repairs to machines in the production lines, and making improvements to the production line to increase efficientcy.
- Ensured the quality of products.
- Prepared shipments for wholesale and retail customers.
- Managed warehouse storage layout
Customer Service Associate
Forrest Land Services
06.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated heavy machinery such as forklifts, bucket loaders and firewood processors.
- Assisted in maintenance and repairs on heavy machinery.
Education
Bachelor of Arts - Political Economy
University of Washington
Seattle, WA06.2023
Associate of Science -
Ocean Research College Acadamy
Everett, WA06.2019
Skills
- Problem Solving
- Issue and Complaint Resolution
- Customer Care
- Quickbooks
- Microsoft Office
- Forklift Certified
Two Truths and a Lie
- I once ran a marathon with no preparation
- I once ate 2000 blackberries in a day
Timeline
Customer Service Associate
Forrest Land Services
06.2020 - 09.2020
Assistant Manager
Northwest Fuel & Landscape
06.2017 - Current
Bachelor of Arts - Political Economy
University of Washington
Associate of Science -
Ocean Research College Acadamy
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