Motivated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through strong work ethic and exceptional interpersonal skills. Emphasized adaptability and quick mastery of new challenges.
Overview
10
10
years of professional experience
Work History
Back-tender
Greif
Austell, GA
05.2023 - Current
Operate Greif backtender equipment during packaging production runs.
Monitored sheet feed, alignment, and machine speed for steady output.
Adjusted steam, draws, and chemicals to meet quality specifications for finished product.
Performed adjustments and repairs on wet-stacks and dry-stacks components to maintain functionality.
Coordinated with head beaterman, lab man, and machine-tender to implement changes on grade or specification.
Lead packaging tasks on the front end to ensure paper is ready for the warehouse.
Led front end on shutdown items such as machine work and housekeeping.
Inspected finished materials for defects and damage to ensure quality standards.
Reported equipment issues and production concerns to supervision.
Used a forklift and clamp truck to support front end packaging operations.
Lead Dairy Clerk
Kroger
Hiram, GA
02.2019 - 05.2023
Supervised dairy department associates during stocking, rotation, and case recovery at Kroger.
Checked dates, freshness, and quality for milk, cheese, and yogurt products.
Handled product receiving, unloading, and putaway for dairy deliveries.
Trained new associates on Kroger dairy standards, safety, and stocking procedures.
Monitored cooler temperatures and reported equipment issues to management.
Collaborated with team members to ensure efficient workflow throughout the day.
Assisted customers with product location and dairy department questions.
Assisted customers with product selection and provided knowledgeable advice on dairy products.
Ordered new dairy products and managed inventory levels accordingly.
Restocked dairy coolers and maintained organized backroom inventory at Kroger.
Organized backroom storage areas to maximize space utilization while keeping items secure.
Followed food safety protocols when handling perishable goods such as cheese, milk, eggs.
Inspected expiration dates on all dairy products regularly to guarantee freshness.
Conducted weekly cycle counts of all refrigeration units to verify accuracy of inventory records.
Created displays for promotional items and special events to attract more customers.
Tracked sales trends for dairy products to determine inventory needs for upcoming weeks.
Monitored and arranged store shelves according to stock tags.
Pulled out of date products from shelves and cases, disposing of items in proper bins.
Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
Gathered and prepared store displays and promotional material.
Maintained knowledge of sales and promotions, return policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended, selected and located merchandise based on customer desires.
Maintained records related to sales for store management.
Cook line operator
Tip Top Poultry Inc
Rockmart, Georgia
06.2022 - 12.2022
Assembled hoppers, pipes, and conveyors each morning for raw side cook line to ensure seamless operations.
Mix chicken and ingredients in a tumbler based off of order sheets.
Make sure chicken is evenly spread on the conveyors as it comes out of the hopper to prevent any raw chicken from making it to the shipping side of the conveyor.
Ensured batches were free of bones before returning them to the hopper. out of batches that the x-ray machine kicks out, then put batches back in the hopper to get ready for the conveyors.
Grocery Clerk
Sam's Club
Texarkana, Texas
12.2019 - 05.2022
Stocked grocery aisles with Sam's Club merchandise and rotated perishable products
Checked expiration dates and removed damaged items from shelves
Assisted members with product locations and item availability
Unloaded freight and sorted deliveries into proper grocery sections
Maintained order in aisles to improve shopping experience for customers. to keep Sam's Club displays clean and orderly
Used handheld scanners to verify inventory and pricing accuracy
Followed safety procedures while moving stock and maintaining work areas
Stocked shelves, rotated merchandise and ensured product freshness.
Utilized knowledge of store layout to direct customers towards desired items quickly.
Assisted customers with locating items in the store, answered questions about products and prices.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Set up displays for seasonal promotions or events in accordance with company guidelines.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Conducted regular inventories to ensure adequate stock levels were maintained at all times.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Managed spill clean-up to prevent accidents and maintain a safe shopping environment.
Provided assistance with loading groceries into customer vehicles upon request.
Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
Pulled items from stock using lift equipment and added to shelves or bins.
Created and built product displays to engage customers through visual merchandising.
Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
Placed orders for new inventory from vendors based on sales trends or customer demand.
Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
Verified prices on tags against price sheets for accuracy and updated tags when necessary.
Conducted inventory checks to maintain optimal stock levels and minimize waste.
Responded to customer inquiries and resolved issues to ensure satisfaction.
Assisted with bagging groceries and offered carry-out service to customers.
Organized store by returning merchandise to proper areas and restocking displays.
Monitored store environment for potential security threats and theft incidents. to prevent or handle situations.
Eviseration lead
Tip Top Poultry Inc
New Market, Virginia
07.2016 - 12.2017
Train new hires workers and place them in the appropriate positions based off of skill and ability.
Coordinate with USDA to ensure proper quality and cleanliness of finished product before finished product was sent to shipping to be packaged and loaded on trucks.
Sorted poultry according to USDA grading standards to ensure compliance and quality.
Assist the supervisor and other leads to accomplish daily tasks.
Operate a forklift when necessary to assist shipping in loading trucks after evis hours.