A skilled, detail-oriented, results-driven professional with extensive experience and a proven track record of achievements. Excel at providing strong business acumen and a solid ethical background to ensure streamlined operations, client satisfaction, and significantly increased productivity and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vehicle Control Officer
Marksman Security
01.2023 - Current
Hours Per Week: 40
Responsible for maintaining building operations while ensuring the safety and protection of all vehicles.
Conducting comprehensive vehicle inspections.
Escorting individuals from the premises when necessary.
Managing traffic flow safely.
Executing dispatching coverage.
Performing radio callouts.
Sending out officers on different assignments.
Writing detailed reports.
Call Observer
Cashcall Mortgage dba Impac, Inc.
08.2019 - 04.2022
Hours Per Week: 40
Demonstrating strict compliance with business rules, regulations, policies and procedures while auditing loan officer’s telephone interaction for training purposes.
Communicating with management team, trainers, and loan offices pertinent to compliance issues.
Handling all areas of problems and/or difficulties while implementing viable solutions.
Caregiver
VA Caregiver Support
02.2019 - Current
Complete accountabilities pertaining to both thorough and compassionate care to elderly veterans.
House maintenance and cleaning.
Personal hygiene, cooking, laundry, feeding.
Facilitating with medication and durable medical equipment (DME) while utilizing personal protective equipment (PPE).
Assisting with areas of need resulting in creating an environment both improving and enhancing their personal life’s, survival and community outreach.
Underwriting Coordinator
First Direct Lending
04.2016 - 05.2018
Hours Per Week: 40
Managed and oversaw both productivity and performance of underwriter’s pipeline through assigning loans equally to all staff.
Successfully reviewed loans for all common mistakes and/or missing information while working closely with processing and underwriting to strategically correct all issues.
Checked both 1003 and 92900 for signatures from loan officers and borrowers.
Reviewed borrower’s credit reports for late payments and new lines of credit, and ordered VOE through third-party companies; ran DU and LP.
Education
High School Diploma -
Woodbridge High School
01.2015
CDL A: Vocational School -
On The Road Driving School
05.2024
Skills
Reporting and documentation
Customer Service
Community Relations
Traffic Direction
Driving Company Vehicle
Strategic Planning
Reporting to Dispatch
Conducting Dispatch
Overseeing Vehicle Inspections
Microsoft Office Suite
Microsoft Outlook Express
Windows9X
Windows2000
Windows ME
Windows XP
Windows 10
Windows 11
Windows Vista
Empower
Encompass
Certification
CDL Class A with Airbrakes, HazMat, Double/Triple, Tanker Endorsements, 2024