Latisha Morrow
Quality Control
Phoenix,AZ
Summary
Dedicated warehouse associate focused on accurate order fulfillment and quality assurance. Collaborates effectively with team members to streamline processes, ensuring high levels of customer satisfaction. Proficient in operating material handling equipment and maintaining organized storage to support productivity.
Overview
5
5
years of professional experience
Work History
Quality Control Specialist
HIGHLAND CABINETRY INC.
Phoenix, Arizona
01.2024 - Current
- Conducted inspections of raw materials and finished products for quality compliance.
- Performed visual and dimensional inspections on manufactured parts.
- Provided quality support, ensuring products consistently met quality standards and aligned with customer requirements.
- Collaborated with production teams to swiftly resolve quality issues, enhancing product reliability.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Addressed customer complaints regarding product quality promptly, improving customer satisfaction.
Order Builder
SYSCO Food Services
Tolleson, Arizona
01.2021 - 09.2023
- Built and assembled orders based on customer specifications.
- Filled orders using a pallet jack or forklift, taking care to check the accuracy of each order.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Collaborated with team members to streamline order fulfillment processes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Operated pallet jacks to transport products within the warehouse.
- Operated powered industrial trucks to move materials around the warehouse safely.
- Utilized RF scanners to accurately track inventory movements within the facility.
- Monitored stock levels and placed replenishment orders.
- Organized warehouse inventory efficiently, arranging items on shelves, racks, and bins by size, type, and product code.
- Prepared shipping documents, including manifests, packing lists, and invoices for outgoing orders.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Read orders to verify attributes and quantities of merchandise.
- Followed established safety protocols while operating machinery such as forklifts, hand-trucks and dollies.
- Performed daily safety checks on all equipment used in the warehouse.
Warehouse Order Selector
Swire Coca Cola
Glendale, AZ
06.2021 - 08.2021
- Operated forklifts and pallet jacks to efficiently transport pallets and materials throughout warehouse.
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
- Performed general warehouse functions including loading, unloading, and sorting products.
- Pulled merchandise from stock and loaded items on pallets.
- Collected and disposed of excess stock, defective items, and obsolete materials to maintain inventory integrity.
- Cleaned worksite areas to ensure safe and organized environment for operations.
Pallet Builder
Conair
Glendale, AZ
05.2021 - 06.2021
- Stacked and balanced loads according to pallet plans, optimizing space and stability for transport.
- Banded and shrink-wrapped finished stacks of goods, ensuring safe transport and minimizing damage.
- Verified accuracy of finished labels against the system, preventing delivery errors and ensuring customer satisfaction.
Merchandise Associate
Hensley Beverage Company
Phoenix, AZ
04.2021 - 06.2021
- Collaborated with store managers and associates to optimize product placement and display effectiveness.
- Updated displays to align with new product launches and seasonal themes, enhancing visual merchandising.
- Assembled new displays and products for regular promotions and special events.
- Organized work area through regular decluttering and strategic arrangement of items.
Repack Associate
Hensley Beverage Company
Chandler, AZ
03.2021 - 05.2021
- Labeled products with correct codes, product, and destination information to support accurate shipping.
- Checked orders for correct items and quantities, ensuring accuracy in the picking and packing process.
- Assisted in verifying picked orders, selecting box sizes, packing, and preparing shipments with accurate marking and labeling.
- Packed single products into multi-pack cartons for retail sale.
- Removed products from damaged containers and placed into new cartons.
- Stacked and stored merchandise in designated areas, improving efficiency for future access.
- Performed final checks to detect defective items, maintaining accurate records of materials, shipments, and packing.
Order Fulfillment Associate
Amware Distribution
Avondale, AZ
01.2021 - 04.2021
- Fulfilled orders accurately to surpass customer expectations for online shopping experiences.
- Adhered to picking and packing specifications to ensure accurate order fulfillment.
- Operated forklifts, pallet jacks, and other materials handling equipment to safely complete fulfillment work.
- Transported filled orders between packing and shipping areas for timely delivery.
- Ensured proper packaging and labeling for shipments to maintain accuracy and safety during transit.
- Completed accurate work by carefully measuring, weighing and counting materials.
- Verified accuracy of billing data and revised errors.
- Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise.
- Printed accurate shipping paperwork and updated the associated accounts with current information.
- Coordinated and distributed backorders to meet customer needs.
- Loaded materials and products into dedicated package processing equipment.
- Worked at consistently fast pace with repetitive motions, efficiently and accurately.
- Reviewed shipments to verify the correct type and quantity of incoming items.
- Collected and disposed of excess stock, defective items or obsolete materials.
- Kept inventory rooms and warehouses clean and accessible to maximize productivity.
- Applied knowledge of safe stacking using proper loading techniques and shrink wrap.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO03-2030
High School Diploma - General Honored Student
Coolidge High School
Coolidge, AzSkills
- Quality assurance
- Quality inspection
- Quality inspection techniques
- Defect identification
- Regulatory compliance
- Data analysis
- Reporting documentation
Certification
Peer Recovery Support Specialist
Dehp Therapeutic Intensive Outpatient Therapy
Timeline
Quality Control Specialist
HIGHLAND CABINETRY INC.
01.2024 - Current
Warehouse Order Selector
Swire Coca Cola
06.2021 - 08.2021
Pallet Builder
Conair
05.2021 - 06.2021
Merchandise Associate
Hensley Beverage Company
04.2021 - 06.2021
Repack Associate
Hensley Beverage Company
03.2021 - 05.2021
Order Builder
SYSCO Food Services
01.2021 - 09.2023
Order Fulfillment Associate
Amware Distribution
01.2021 - 04.2021
Bachelor of Science - Criminal Justice
Colorado Technical University
High School Diploma - General Honored Student
Coolidge High School