Chandler Hoff
O'Fallon,MO
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
VSM Abrasives
01.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
General Operator
VSM Abrasives
12.2017 - 01.2021
- Fed raw materials into machines.
- Set up machines to start production cycles and controlled machine settings.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Performed quality checks to identify finish discrepancies.
- Conducted inspection of in-process or finished product.
Education
Business Management
St Charles Community College
City Of Saint Peters, MOBachelor of Science - Business Management
University of Missouri - Columbia
Columbia, MO05.2025
High School Diploma -
Fort Zumwalt North High
O'Fallon, MO05.2016
Skills
- Report Generation
- Data Collection
- Call Management
- Data Entry
- Complaint Resolution
- Paperwork Processing
- Product Knowledge
- Account Updating
- Professional Telephone Demeanor
Timeline
Customer Service Representative
VSM Abrasives
01.2021 - Current
General Operator
VSM Abrasives
12.2017 - 01.2021
Business Management
St Charles Community College
Bachelor of Science - Business Management
University of Missouri - Columbia
High School Diploma -
Fort Zumwalt North High
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