Compassionate and detail-oriented professional leveraging expertise in evidence-based medicine and patient-centered care. Skilled in managing emergency operations, consulting on complex cases, and documention. Proven track record of delivering effective healthcare results and enhancing patient satisfaction through proactive treatment and collaborative teamwork. Adept at utilizing hands-on clinical skills in esteemed medical environment. Renowned for excellence in driving superior patient care and clinical advancements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Department Physician Assistant
Montefiore New Rochelle Hospital
03.2025 - Current
Assisted in the triage process to appropriately allocate resources and expedite treatment for patients requiring urgent care.
Enhanced patient care by efficiently assessing and treating emergency medical conditions in a timely manner.
Streamlined communication among healthcare providers through accurate documentation and clear verbal updates on patient progress.
Collaborated with multidisciplinary teams to provide comprehensive care for patients in critical situations.
Demonstrated adaptability during high-stress situations by maintaining composure under pressure while delivering efficient patient care services.
Utilized advanced diagnostic tools effectively to promptly identify underlying causes of emergent symptoms for targeted treatment approaches.
Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
Prescribed medications to patients to treat conditions and alleviate symptoms.
Emergency Room Technician
Holyoke Hospital
01.2020 - 05.2022
Engaged with physicians and nurses to deliver necessary interventions, including vital sign monitoring and first aid, optimizing emergency care and implementing personalized treatment plans for optimal outcomes.
Maintained adherence to HIPAA regulations, safeguarding client confidentiality by documenting all medical interactions and treatments in electronic health records for comprehensive and accurate patient care.
Ensured emergency room preparedness through proactive inventory management and proficiently collecting diagnostic samples, thereby providing critical support during resuscitations and CPR to enhance patient survival rates.
Improved recovery process and time by leveraging advanced splinting and wound care techniques, resulting in a significant reduction in fractures and dislocations.
EMT-Basic
Alert Ambulance
09.2018 - 01.2020
Conducted thorough health checkups of clients onsite, including patients' symptoms, medical history, and physical examination findings, prioritizing critical care needs and transportation through injury evaluations and urgent clinical analyses.
Implemented life-saving treatment, including advanced CPR techniques and specialized wound management protocols, facilitating prompt and effective patient stabilization.
Boosted care quality by ensuring seamless continuity and supporting informed decision-making through detailed documentation of assessments, interventions, and results.
Achieved superior patient outcomes by promoting smooth team communication and collaboration, streamlining treatment processes, and improving logistical efficiency.
Customer Service Representative
LaundroMagic
07.2016 - 06.2018
Built strong customer relationships, understanding and addressing individual needs and providing effective solutions.
Ensured customer satisfaction by resolving complaints proactively, thus maintaining a positive, supportive experience.
Enhanced revenue through promotion of services, fostering customer engagement and financial growth.
Increased client retention by efficiently managing inquiries, payments, and service requests.
Education
Master of Science (M.S.) - Physician Assistant Studies
Mercy University
Bronx, NY
08.2024
Bachelor of Science (B.S.) - Biology
Springfield College
Springfield, MA
05.2021
Skills
Patient-Centered Care Delivery
Surgical Assistance
Emergency Medicine Experience
Team Collaboration
Diagnostic Skills
Treatment Planning
Wound Care
Splinting Techniques
Critical Thinking
Interdisciplinary Communication
Advanced Life Support
Healthcare Technology
Patient Education
Patient Satisfaction
Clinical documentation
Triage and assessment
Certification
BLS, PALS and ACLS Certification, American Heart Association
Board Certification via NCCPA
New York State Physician Assistance License
Pending Massachusetts State Physician Assistant License
HIPAA Awareness Certification, HIPAA Training Course for Health Care Providers
Timeline
Emergency Department Physician Assistant
Montefiore New Rochelle Hospital
03.2025 - Current
Emergency Room Technician
Holyoke Hospital
01.2020 - 05.2022
EMT-Basic
Alert Ambulance
09.2018 - 01.2020
Customer Service Representative
LaundroMagic
07.2016 - 06.2018
Bachelor of Science (B.S.) - Biology
Springfield College
Master of Science (M.S.) - Physician Assistant Studies
Patient Service Specialist for Gastroenterologist at Montefiore New Rochelle HospitalPatient Service Specialist for Gastroenterologist at Montefiore New Rochelle Hospital