Chandler Morua
FORT WAYNE,IN
Summary
Experienced with operational leadership, driving process improvements, and team supervision. Utilizes effective strategies to streamline workflows and enhance overall productivity. Track record of fostering collaborative teams and achieving operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Operations Manager
The SSA Group, Fort Wayne Zoo
05.2019 - Current
- Motivated and trained employees to maximize team productivity.
- Optimized workflow, resulting in increased efficiency and improved performance metrics.
- Developed comprehensive training programs for new hires, accelerating their onboarding process and integration into the team dynamic.
- Mentored team members to develop their skills and reach their full potential, boosting overall team performance.
- Improved customer satisfaction by addressing issues promptly and implementing effective resolutions.
- Collaborated with cross-functional departments to align operational goals and strategies, ensuring smooth execution of projects.
Manufacturing Technician
The American Red Cross
10.2023 - 04.2024
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshoot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and were of good quality.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Performed preventative maintenance and inspections on production machinery.
Line Manager
FedEx Ground
11.2021 - 05.2023
- Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
- Played a pivotal role in achieving business growth targets through strategic planning and execution of initiatives.
- Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Resolved issues quickly to maintain productivity goals.
Education
Bachelor's - Business Administration
Ball State University
Muncie, IN08-2026
Associate of Applied Science -
Vincennes University
Vincennes, IN05-2021
Skills
- Money Management
- Scheduling and coordination
- Health and safety compliance
- Time Management
- Adaptability
- Attention to Detail
- Forklift
- Staff training and development
- Customer service
Certification
- Liquor License
- Forklift
- Serve Safe
Activities
- Delta Tau Delta Fraternity, Muncie, IN, 11/01/24, Present
- NCAA Men's Division III Basketball, 03/01/22
Affiliations
- Delta Tau Delta Fraternity
Languages
Spanish
Professional Working
Timeline
Manufacturing Technician
The American Red Cross
10.2023 - 04.2024
Line Manager
FedEx Ground
11.2021 - 05.2023
Lead Operations Manager
The SSA Group, Fort Wayne Zoo
05.2019 - Current
- Liquor License
- Forklift
- Serve Safe
Bachelor's - Business Administration
Ball State University
Associate of Applied Science -
Vincennes University
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