Chandler Penn
Pensacola,FL
Summary
Seasoned U.S. Air Force Program Analyst with a proven track record in project and program management. Excelled in operational oversight and collaborative teamwork, driving process improvements and effective conflict resolution. Recognized for enhancing communication efficiency and managing critical assets, contributing significantly to mission success.
Overview
15
15
years of professional experience
Work History
Program Analyst
U.S. Air Force, Robins Air Force Base
Warner Robins, Georgia
10.2015 - Current
- Oversee Critical Asset Risk Management (CARM) for Warner Robins Air Logistics Complex, identifying and mitigating risks to facilitate DoD missions
- Collaborate with stakeholders to integrate CARM into program guidelines and installation plans
- Support complex readiness through active involvement in contingency planning, policy development, and serving as a representative to the Emergency Operations Center (EOC) during events and exercises
- Oversee Personal Wireless Communication Systems (PWCS), managing 40+ Cellular Mobile Devices and 300+ Land Mobile Radios, ensuring compliance and proper use
- Deliver comprehensive briefings, training, and presentations to senior military and civilian personnel
- Drove seamless contingency operations by evaluating and resolving readiness issues, providing commander support
- Improved communication efficiency by effectively managing over 340 communication devices and conducting regular compliance reviews
- Received several bonuses and cash rewards by consistently meeting and exceeding performance expectations during employment
Maintenance Workload Analyst
U.S. Air Force, Robins Air Force Base
02.2014 - 10.2015
- Analyzed and validated depot maintenance workload and partnership operations, ensuring alignment with mission objectives and customer requirements
- Conducted comprehensive trend analysis to identify and mitigate adverse trends impacting mission effectiveness
- Retrieved, scrutinized, and presented maintenance operations data to uphold data integrity and meet stringent customer needs
- Collaborated with internal and external groups to enhance organizational efficiency and decision-making processes related to manpower and production capabilities
- Developed and oversaw the fiscal year budget for five groups within the complex, streamlining financial planning and resource allocation
- Managed office SharePoint, administering access and permissions, thereby improving information flow and collaboration
- Created and implemented daily production metrics dashboard as part of the internal morning report team, enhancing organizational awareness and responsiveness
- Utilized analytical tools such as CPPM, COGNOS, BTM, and DCAST to prepare reports on performance against monthly and yearly targets, driving strategic improvements
Deep Look Center Facilitator / Assistant Program Manager
U.S. Air Force, Robins Air Force Base
01.2012 - 02.2014
- Managed detailed analytical studies of production numbers and associated components as a Deep Look Center Facilitator, ensuring conflict resolution and supply chain efficiency
- Coordinated with directors and commanders for problem identification and approval, driving training sessions and work schedules to maintain critical team availability
- Led and directed cross-functional teams through comprehensive reviews, focusing on supportability and forecast accuracy, and effectively presented findings to enhance end item supportability
- Conducted 33 Deep Look events, reviewing 53 end items, which improved communication across multiple supply chain organizations
- Streamlined the Deep Look process, reducing study completion time, while maintaining thorough analysis and team engagement
- Enhanced data accuracy for high-level executive steering committee briefings, ensuring informed decision-making
Management Analyst
U.S. Air Force, Robins Air Force Base
11.2009 - 01.2012
- Led personnel support operations and coordinated with higher grade specialists and managers to ensure efficient manpower allocation
- Oversaw the input and processing of Requests for Personnel Action (RPA), encompassing promotions, reassignments, and hiring activities for group employees
- Administered the Defense Travel System (DTS) as organizational travel administrator, resolving first-level system issues and acting as the liaison for travel-related inquiries
- Maintained accurate records and managed the government travel card program for over 200 cardholders, serving as the Agency Program Coordinator and primary contact for travel card issues within the unit
- Enhanced Defense Travel System efficiency by implementing user training sessions, reducing travel-related discrepancies
- Cultivated strong relationships with travel card contractor, optimizing support for the wing's travel needs
- Maintained meticulous records for the travel card program, upholding accountability and transparency for all cardholders
- Robins AFB, Warner Robins Air Logistics Complex, Warner Robins, Georgia
Education
Master of Business Administration -
Georgia College and State University
Milledgeville, GA08.2010
Bachelor of Science - Agriculture, Agribusiness
University of Georgia
Athens, GA05.2005
Skills
- Command and Control (C2)
- Project Management
- Collaborative Teamwork
- Leadership Development
- Process Improvements
- Effective Conflict Resolution
- Operational Oversight
- Effective Communications
- Collaborative Partnership Building
Accomplishments
● Commander’s Coin of Excellence, 2011, 2020, 2023
● Performance Award, 2011-2024
● Notable Achievement Award, August 2014
● Notable Achievement Award, August 2011
Timeline
Program Analyst
U.S. Air Force, Robins Air Force Base
10.2015 - Current
Maintenance Workload Analyst
U.S. Air Force, Robins Air Force Base
02.2014 - 10.2015
Deep Look Center Facilitator / Assistant Program Manager
U.S. Air Force, Robins Air Force Base
01.2012 - 02.2014
Management Analyst
U.S. Air Force, Robins Air Force Base
11.2009 - 01.2012
Master of Business Administration -
Georgia College and State University
Bachelor of Science - Agriculture, Agribusiness
University of Georgia
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