CHANDLER ROBERSON

Was cross trained between tech & optical at start date

• Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
• Managed administrative duties with phone reception, appointment scheduling and payment processing.
• Improved patient care by conducting comprehensive visual pre-testing procedures.
• Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.

Instructed patients on contact lens insertion and removal and lens care guidelines.

• Verified insurance by contacting insurance companies for authorizations and copay information.
• Prepared invoices for insurance companies detailing the cost of services rendered.
• Maintained accurate records of customer orders and prescriptions using a computerized system.
• Educated customers on lens types, frames, tints and coatings available in order to help them make informed decisions.
• Assisted customers in selecting fashionable frames that complemented their facial features.
• Ordered contact lenses from suppliers based on patient's prescription requirements.
• Collaborated with optometrists or ophthalmologists regarding patient diagnoses or treatment plans.
• Assisted patients with frame and lens selection by acquiring accurate measurements for proper fit.

• Trained new hires on proper bartending techniques and safety procedures.
• Ensured compliance with all health codes, sanitation standards, and alcohol regulations.
• Implemented policies regarding under-age drinking or intoxicated customers in accordance with state laws.
• Performed cash handling responsibilities including counting money at the end of each shift.
• Prepared beverages and cocktails according to mixing and presentation standards and recipes.
• Took beverage orders from guests and delivered drinks within reasonable time frames.
• Kept bar organized and clean during busy hours.

• Utilized advanced knowledge of food safety regulations to ensure high standards in product quality and customer satisfaction.
• Developed and implemented merchandising strategies to increase sales of deli products.
• Organized tastings for customers to promote various deli items.