Chandler Rook
Stafford,Virgina
Summary
I bring a comprehensive skill set to the table, combining hands-on plumbing expertise with strong leadership and organizational abilities. I excel at assembling and installing plumbing systems, maintaining clean work environments, and effectively managing teams while ensuring high standards of customer service. My versatility allows me to handle diverse tasks, from resolving customer concerns and promoting loyalty programs to overseeing inventory and maintaining a welcoming atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Plumbing Apprentice
Rapidan Plumbing
Stafford, VA
02.2024 - Current
- Assembled fittings such as elbows, tees and valves into a system.
- Organized tools and supplies needed for each job site.
- Assisted with pipefitting tasks, including threading pipes and soldering joints.
- Removed old materials from installations prior to replacing them.
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Connected water supply lines to appliances such as dishwashers and washing machines.
- Maintained cleanliness at work sites throughout the day.
- Replaced faulty valves, faucets, washers, gaskets and seals.
- Tested water pressure levels throughout pipelines using gauges.
- Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
Manager on Duty
Dominos Pizza Inc.
Stafford, VA
12.2019 - 06.2022
- Assigned tasks to employees and monitored progress of projects.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Audited cash registers at the end of each shift for accuracy.
- Delegated tasks among team members according to their strengths and abilities.
- Provided guidance and support to team members when needed.
- Maintained inventory levels by ordering supplies as needed.
- Resolved customer complaints in a professional manner.
- Trained new employees on job duties and company policies.
- Developed a well-rounded set of skills that allowed me to do every job required of me, such as making food, delivering food, etc.
Front Desk Manager
Fitness 1440
Stafford, VA
02.2016 - 04.2018
- Coordinated check-out processes including verifying membership charges, collecting payment and issuing receipts.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
- Promoted loyalty programs to encourage repeat business from customers.
- Ensured the front desk, gym, and bathroom areas were clean and presentable at all times.
Education
Associate of Arts - General Studies
Germanna Community College
Fredericksburg, VA09-2019
High School Diploma -
Colonial Forge High School
Stafford, VA06-2019
BBA - Biblical Studies
Regent University
Virginia Beach, VASkills
- Hand tool and power tool use
- Pipe cutting
- Pipe installation
- Job Site Safety
- Safety practices
- Measurements
- Workplace Maintenance
- Leak detection
- Drain Cleaning
Certification
- CPR Certified
Affiliations
- I am clergy at my Church and very involved in my local community
Timeline
Plumbing Apprentice
Rapidan Plumbing
02.2024 - Current
Manager on Duty
Dominos Pizza Inc.
12.2019 - 06.2022
Front Desk Manager
Fitness 1440
02.2016 - 04.2018
Associate of Arts - General Studies
Germanna Community College
High School Diploma -
Colonial Forge High School
BBA - Biblical Studies
Regent University
- CPR Certified
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