Transit Security Officer
Security Services North West
Seattle, WA
07.2023 - 10.2023
- Conducted patrols of transit facilities to ensure safety and security of passengers, staff, and property.
- Responded to emergency situations using appropriate measures.
- Investigated incidents, accidents, and reported findings to supervisors.
- Provided customer service by responding to inquiries from passengers regarding transit services.
- Documented all incidents in a logbook or database system.
- Intervened in altercations between passengers when necessary.
- Assisted disabled passengers with boarding and exiting vehicles as well as finding their destinations.
- Provided first aid assistance when needed until medical personnel arrived at the scene.
- Adhered to safety protocols established by the transit authority at all times.
- Upheld strong customer service standards while completing screenings.
- Communicated and coordinated responses to suspicious activities.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Completed routine and incident-related documentation.