Chandler Sudduth
IHSS In Home Support Services
Lynwood,CA
1
Certification
10
years of professional experience
Results-oriented professional with extensive experience in patient care and customer service. Known for effective communication, critical thinking, and time management skills, driving client satisfaction and fostering team collaboration to achieve optimal outcomes.
Work History
IHSS Care Provider
4 Years 7 Months- Implemented individualized care plans, adapting support based on clients' evolving needs.
- Coordinated with healthcare professionals to facilitate comprehensive service delivery for clients.
- Assisted clients with mobility and transportation, promoting independence and quality of life.
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
Customer Service Representative
5 Years- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Processed ticket changes, refunds, and special requests using reservation systems with accuracy and efficiency.
- Collaborated with team members to streamline service processes and improve customer satisfaction scores.
- Trained new staff on company policies, procedures, and customer service best practices to enhance team performance.
Cashier
4 Years 3 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced funds at end of shifts.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Education
Associate of Arts - Health Professions
- Dean's List June 2019
- Summa Cum Laude Graduate
Skills
Patient advocacy
Care documentation
Safety compliance
Client satisfaction
Time management
Computer proficiency
Interpersonal communication
Effective communication
Staff collaboration
Critical thinking
Customer service
Active listening
Certification
- PCA - Personal Care Aide
- Certified Nursing Assistant
Timeline
IHSS Care Provider
IHSS In Home Support Services
03.2022 - CurrentRead More
Customer Service Representative
Spirit Airlines
04.2021 - 04.2026Read More
Cashier
Bed Bath & Beyond
01.2017 - 04.2021Read More
West Los Angeles College
Associate of Arts from Health Professions
Read More