Dependable Dispatcher equipped for fast-paced work and changing daily needs. Serves customers and drivers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
11
11
years of professional experience
Work History
Dispatcher
J.B. Hunt Transport Services, Inc.
Lowell, US
05.2021 - Current
Responsible for professional, timely, and effective working with internal and external driver interaction via phone calls and system messages
Responsible for driver load monitoring and ETAs, including resolving any issues that may affect the scheduled times for pick up or delivery, while proactively communicating to affected customers
Maintain driver detention time and manage equipment through effective communication and planning in order to improve operational efficiency and profitability
Private First Class
United States Military
Bentonville, US
05.2016 - 09.2021
Set up and oversaw field communication operations.
Recommended retransmission equipment aligned with mission requirements, enhancing communication reliability.
Established and managed field communication operations, ensuring seamless connectivity for mission success.
Coordinated logistical support, guaranteeing all deploying organizations received necessary supplies and equipment.
Concrete Laborer
APAC-Central, Inc.
Fayetteville, US
10.2019 - 05.2021
Operated tools and equipment safely and efficiently to maintain site safety standards
Collaborated with site supervisors and team members to meet project deadlines
Executed assigned tasks from foreperson and assisted team members in new work phases
Foreman
J.Burr Construction
Decatur, US
05.2015 - 10.2019
Supervised team crew members to ensure compliance with client specifications and OSHA safety mandates, enhancing project safety culture
Assisted project planning and identified potential conflicts to ensure timely project completion
Collaborated with project manager and supervisor to review blueprints and follow instructions, contributing to on-time project delivery