Chandler Usina
Saint Augustine,FL
Summary
Experienced in a fast-paced restaurant environment, honed customer service and multitasking skills. Adept at managing multiple responsibilities while maintaining a positive and professional attitude. Eager to transition into a new field to leverage effective communication and team collaboration abilities. Personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable dining experiences. Strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to a positive dining atmosphere and ensure guest satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Camera Operator/Director of Photography
WillyFromPhilly360
12.2024 - 01.2025
- Set up equipment for inside and outside shots.
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Worked with directors to capture desired shots.
- Operated various camera types proficiently, including DSLR, and cinema cameras, ensuring optimal image quality for each project.
- Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
- Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
- Communicated with talent to achieve desired results.
- Demonstrated flexibility in adapting to changing schedules or project requirements, maintaining focus on delivering high-quality footage within deadlines.
- Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
- Collaborated with team members to develop content and message of over 250 hours of footage.
Server/Busser/Head Food Runner
Sunset Grille
05.2024 - 11.2024
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Chauffeur
Uber
07.2022 - 04.2024
- Vacuumed, cleaned and sanitized vehicles between customers.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
- Calculated bills, issued receipts and accepted payments.
DC Power Technician
Swift Industrial Power
04.2022 - 06.2022
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Supported project management teams with expert technical advice, contributing to successful project completions.
Technician's Assistant
Ascend Wireless Networks
11.2021 - 04.2022
- Followed safety practices to safeguard against injury and damage to property.
- Used bolts, rivets, and screws to fasten parts.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Adjusted production processes or equipment to improve overall quality and productivity.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Completed assignments on-time and under budget.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Server/Busser/Head Food Runner
Sunset Grille
02.2020 - 11.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Culinary Outfitters
03.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintenance Worker
Ancient City Shooting Range
01.2010 - 01.2020
- Maintained clear and safe workspace areas to meet OSHA standards.
- Identified problems during daily work inspections and addressed concerns.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
Education
High School Diploma -
St. Augustine High School
Saint Augustine, FL05.2018
Skills
- Routine Inspections
- Attention to Detail
- Troubleshooting and Diagnosis
- File and Record Maintenance
- Problem-Solving
- Verbal and Written Communication
- Control Precision
- Wiring Installation and Repair
- Critical Thinking
- Clear Communication
- Staff management
- Pre-production skills
Certification
- OSHA Certified
- Certified Sales Professional (CSP)
- Project Management Professional (PMP)
- First Aid Certification
- ServSafe Food Handler's Certification
- Forklift Certification
- Florida Driver's License
- Certified Data Professional (CDP)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Camera Operator/Director of Photography
WillyFromPhilly360
12.2024 - 01.2025
Server/Busser/Head Food Runner
Sunset Grille
05.2024 - 11.2024
Chauffeur
Uber
07.2022 - 04.2024
DC Power Technician
Swift Industrial Power
04.2022 - 06.2022
Technician's Assistant
Ascend Wireless Networks
11.2021 - 04.2022
Server/Bartender
Culinary Outfitters
03.2020 - 09.2021
Server/Busser/Head Food Runner
Sunset Grille
02.2020 - 11.2021
Maintenance Worker
Ancient City Shooting Range
01.2010 - 01.2020
High School Diploma -
St. Augustine High School
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