Chandler Vernon
Jacksonville,FL
Summary
Experienced and enthusiastic Individual with a track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in in building client rapport as well as mainlining client satisfaction.
Overview
5
5
years of professional experience
Work History
Associate Global Time Consultant
Adp- Automated Data Processing
12.2022 - Current
- Managed client relationships through regular check-ins and updates on ticket progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Communicate and Exceed Client Expectations. Use interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues.
- Set priorities, and provide prompt follow-up. strive to exceed client expectations in every interaction. Leveraging product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Sales Advisor
Best Buy
05.2022 - 11.2022
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Achieved or exceeded company-defined sales quotas.
- Increased sales by offering advice on purchases and promoting additional products.
- Built relationships with customers and community to promote long term business growth.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Maintained current knowledge of evolving changes in marketplace.
Grand Opening Trainer
Chick Fill A
11.2021 - 08.2022
- Facilitated team-building exercises to foster a positive work environment and strong relationships among new staff members.
- Provided coaching and mentoring to employees.
- Increased employee confidence by providing ongoing support and resources during initial stages of their employment at Grand Openings.
- Collaborated with management to identify specific training needs and tailor programs accordingly for optimal results.
Team Member
Chick-Fil-A
05.2019 - 08.2022
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Florida Virtual School Flex
Jacksonville, FL05.2021
Skills
- Idea Development and Brainstorming
- Team Leadership & Development
- Issue Research
- Analytical Skills
Process Optimization
- Client Relationship Management
- User Support
- Client rapport
- Customer Service
- Client Engagement
- Problem Solving
- Customer Retention
Timeline
Associate Global Time Consultant
Adp- Automated Data Processing
12.2022 - Current
Sales Advisor
Best Buy
05.2022 - 11.2022
Grand Opening Trainer
Chick Fill A
11.2021 - 08.2022
Team Member
Chick-Fil-A
05.2019 - 08.2022
High School Diploma -
Florida Virtual School Flex