CHANDNI PAREKH

Iselin,NJ

Summary

Motivated and detail-oriented aspiring Data Analyst with a strong foundation in data analysis, statistical techniques, and data visualization. Skilled in interpreting complex datasets and transforming them into meaningful insights to support data-driven decision-making. Proficient in analytical tools and programming languages, with a strong passion for leveraging data and modern technologies to improve business performance.

Overview

years of professional experience

Work History

Data Processing Customer Service Representative

I&m Bank

Nairobi, KE

11.2018 - 09.2020

Processed customer inquiries through banking software and databases to resolve issues efficiently.
Maintained accurate records of customer interactions and transactions to support service quality and compliance.
Monitored data integrity in customer accounts to ensure accuracy and compliance.
Participated in team meetings to identify and implement strategies for enhancing service quality in data processing.
Performed research on behalf of customers using internal databases.
Maintained databases by creating new records or updating existing ones.
Input numerical or alphabetical data into computer systems using standardized procedures.
Coordinated, scheduled, and executed in-depth data entry projects.
Transcribed data from source documents using standardized procedures and data recording devices.

Education

Diploma in Data Analytics - Data Analytics

Athena Global Education

01-2024

Associate Degree in Software Engineering - Software Engineering

Edulink International College

Nairobi, Kenya

10-2022

Associate in Accounting & Business - Accounting

Excel Global College

Nairobi, Kenya

01-2018

Skills

Programming Languages:
Python, Java, SQL, R, C#, C,HTML

Data Analysis & Visualization:
Microsoft Excel (Advanced), Power BI, Tableau, Data Visualization, Data Cleaning, Dashboard Creation

Databases:
MySQL, PostgreSQL, Database Management

AI & Emerging Technologies:
Artificial Intelligence (AI) Tools, Machine Learning Basics, Generative AI, Data Modeling

Other Skills:
Statistical Analysis, Predictive Analytics, Data Mining, Business Intelligence, Data Storytelling

Soft Skills:
Analytical Thinking, Problem Solving, Critical Thinking, Communication, Attention to Detail

Timeline