Jamille Hicks
Las Vegas,NV
Summary
Skilled in customer relations and data processing, with solid experience as Data Processing Customer Service Representative. Proven strengths include problem-solving abilities, strong communication skills, and high proficiency in handling complex data-related issues. Previous roles have resulted in improved customer satisfaction and streamlined data processing procedures.
Overview
6
6
years of professional experience
Work History
Data Processing Customer Service Representative
LendingTree
Las Vegas, NV
08.2024 - Current
- Answered customer inquiries and provided information about data processing services.
- Resolved customer complaints in a timely manner, responding to their requests via telephone or email.
- Maintained accurate records of all customer interactions, transactions, comments and complaints.
Security Officer
universal
Las Vegas, Nevada
09.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Data Analyst
Amazon
Riverside, CA
10.2020 - 07.2022
Customer Service Representative
LA Fitness
Riverside, CA
08.2018 - 03.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Some College (No Degree) - Cognitive Psychology
Riverside City College
Riverside, CASkills
- Microsoft Office
- Data conversion
- Microsoft Excel
- Customer Service
Timeline
Data Processing Customer Service Representative
LendingTree
08.2024 - Current
Security Officer
universal
09.2023 - Current
Data Analyst
Amazon
10.2020 - 07.2022
Customer Service Representative
LA Fitness
08.2018 - 03.2020
Some College (No Degree) - Cognitive Psychology
Riverside City College
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