Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chandra Flomo

Riverdale,MD

Summary

Passionate and detail-oriented baker with 3+ years of experience in bakery operations, cake decorating, and customer service. Known for consistent product quality, creative designs, and high customer satisfaction. Also brings strong experience in retail, food service, and team-based environments.

Overview

7
7
years of professional experience

Work History

Lead Baker / Business Owner

01.2021 - Current
  • - Produce and decorate 12+ custom cakes weekly, maintaining high quality and visual standards.
  • - Build, ice, and decorate cakes based on client requests and seasonal trends.
  • - Manage production schedules and adjust based on demand and spoilage tracking.
  • - Maintain cleanliness and safety in the workspace while lifting/moving up to 50 lbs.
  • - Engage with customers using upselling techniques and handle inquiries professionally.
  • - Achieved 95% customer satisfaction based on feedback and repeat clients.

Sales Associate

K&G Fashion Superstore
10.2020 - 08.2022
  • - Delivered efficient, friendly customer service and maintained product organization.
  • - Supported inventory restocking, floor organization, and merchandise handling.
  • - Assisted with promotions and applied suggestive selling to boost sales.

Crew Member

Bojangles
04.2018 - 09.2020
  • - Greeted guests, took accurate orders, and maintained dining areas.
  • - Handled cash register transactions and managed food prep areas.
  • - Provided cheerful and timely service while adhering to safety standards.

Education

Associate of Business Administration -

Prince George’s Community College
Largo, MD

High School Diploma - undefined

Parkdale High School
Riverdale, MD
01.2019

Skills

  • Technical Skills:
  • - Microsoft Office Suite (Word, Excel, PowerPoint)
  • - Basic Risk Management
  • - Safety & Sanitation Training
  • - CPR Certified
  • Soft Skills:
  • - Time Management Adaptability Customer Service
  • - Communication Leadership Organization
  • - Problem Solving Honesty Reliability

Languages

English (Fluent)

Timeline

Lead Baker / Business Owner

01.2021 - Current

Sales Associate

K&G Fashion Superstore
10.2020 - 08.2022

Crew Member

Bojangles
04.2018 - 09.2020

High School Diploma - undefined

Parkdale High School

Associate of Business Administration -

Prince George’s Community College

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Chandra Flomo