Work Preference
Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
IT Support Specialist/Help desk Support

Chandra Ghale

Delta Global Services
Scranton,PA
Chandra Ghale

Work Preference

Desired Job Title

IT Technical Support SpecialistIT Service Desk Analyst

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Location:

Scranton, PA, US

Open to relocation:

Yes

Minimum Desired Compensation

$55000/yr
1
Language
2
Certification
3
Years of experience

Motivated IT Support Specialist with technical training in hardware, software troubleshooting, networking fundamentals, and customer support. Provides first-level technical support for hardware, software, and user account issues while documenting solutions and helping keep systems running smoothly. Holds a Bachelor degree from Delhi University, India, completed IT training through Everest IT in Los Angeles, and Electrical Hardware training from Johnson College. CompTIA certified with hands-on experience supporting Windows, Microsoft Office, and ticketing systems.

Work History

IT Technical Support Specialist

2 Years 7 Months
Delta Global Services | 03.2024 - Current
  • Assessed patient functional abilities to develop individualized treatment plans.
  • Implemented therapeutic exercises to improve mobility, strength, and daily living skills.
  • Educated patients and caregivers on home programs, adaptive techniques, and equipment use.
  • Documented evaluation findings, treatment progress, and discharge recommendations accurately.

Education

Bachelor Degree

Delhi University | India

Skills

Help Desk Support
Ticketing system experience
Network administration
Remote desktop support
Hardware installation
Printer support
Help desk support
Active Directory management
Server maintenance
Patch management
Technical support
Issue troubleshooting
Customer service
TCP/IP
Technical issues analysis
Network configuration
LAN/WAN
Desktop support
Remote support
Technical troubleshooting
Microsoft outlook
User support
Application installations
Windows 10/11
Microsoft 365
Hardware Installation
Printer Support
Software Troubleshooting
Networking Basics
TCP/IP
Active Directory Fundamentals
Password Resets
Remote Support
Ticketing Systems
Customer Service
Problem-solving
Communication
Team Collaboration
Continuous Learning

Certification

  • Everest IT Training Program - Los Angeles, California
  • Electrical Hardware Program Completed - Johnson College
  • CompTIA Certification

Languages

English.
Full Professional

Timeline

IT Technical Support Specialist

Delta Global Services
03.2024 - CurrentRead More

Delhi University

Bachelor Degree
Read More
Chandra GhaleIT Support Specialist/Help desk Support