
Motivated IT Support Specialist with technical training in hardware, software troubleshooting, networking fundamentals, and customer support. Provides first-level technical support for hardware, software, and user account issues while documenting solutions and helping keep systems running smoothly. Holds a Bachelor degree from Delhi University, India, completed IT training through Everest IT in Los Angeles, and Electrical Hardware training from Johnson College. CompTIA certified with hands-on experience supporting Windows, Microsoft Office, and ticketing systems.