Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
18
18
years of professional experience
Work History
Substance Abuse Counselor
Eileen's House - Gavin Foundation, Inc.
Dorchester, MA
02.2022 - Current
Company Overview: Eileen's House is a 30-bed - Women's Temporary Housing Residential Recovery Service Program
Devoted Substance Abuse counselor with extensive experience in substance abuse treatment with working knowledge of the Twelve- Step Program of Alcoholics Anonymous and Narcotics Anonymous
Work 1:1 with residents to explore their specific substance abuse issues
Provide direct services and manage caseload, including intakes, group counseling, and crisis prevention and management
Proficient in database management / electronic health records to enter and access patient information
Dispense medications in a supervised setting while confirming that residents take their medications as directed
Contribute to weekly clinical staff meetings, collaborating with colleagues to ensure each resident's most substantial treatment plan
Complete required documentation efficiently and on time, including case management notes, monthly treatment plan reviews, weekly summaries, and discharge information
Implementing behavior management systems and constantly adhering to the code of ethics, mental health laws, and regulations
Comfortable working in an environment with multicultural and socioeconomic issues; talented and compassionate communicator
Ability to maintain the trust of the residents
Administrative Assistant
Trial Court Community Service Program - Community Justice Support Center
Quincy, MA
03.2007 - Current
Company Overview: The Community Service Program organizes community service work as an intermediate sanction for criminal justice agencies throughout the state.
Assists in maintaining accurate records of community service programs and their compliance with contractual agreements with the Community Justice Support Center.
Exhibits excellent listening skills, communication skills, and strong attention to detail.
Travels to court locations and vendor sites throughout the Commonwealth.
Attends meetings within the Trial Court and with outside agencies to discuss community service programs.
Maintains knowledge of and working relationships with persons and agencies, both within and outside the court, that provide specialized services.
Records and inputs work performed by clients, and maintains court records.
Considerable knowledge of all case processing using MassCourts, or other court-used automated case management system.
Sends letters of completion or failure to appropriate probation offices statewide
Creates an environment conducive to learning and appropriate for the physical, social, and the emotional development of clients
Assess intakes and track progress to promote change in thinking to reduce recidivism
Considerable working knowledge of court procedures as related to the area of assigned services
Education
Early Childhood Education / Psychology
Curry College
Milton, MA
Skills
time management
leadership
organization
attention to detail
communication
public speaking
creativity
conflict resolution
Accomplishments
cancer survivor
single mother to a beautiful 15-year-old daughter
sober & in recovery since June 2019
Timeline
Substance Abuse Counselor
Eileen's House - Gavin Foundation, Inc.
02.2022 - Current
Administrative Assistant
Trial Court Community Service Program - Community Justice Support Center
03.2007 - Current
Early Childhood Education / Psychology
Curry College
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