Summary
Overview
Work History
Education
Skills
Timeline
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Chandra Humphrey-Robinson

Bartlett,Tennessee

Summary

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. Resourceful Agent communicates effectively with diverse audiences.

Overview

44
44
years of professional experience

Work History

Information Agent

Fedex Express
Memphis, Tennessee
07.1989 - Current
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Advised customers about new products and assisted customers in determining best [Type] product for needs.
  • Liaised between new customers and various departments throughout organization.
  • Obtained knowledge on how to operate various pieces of equipment.

Sales and Marketing Representative

MCI
Memphis, Tennessee
01.1995 - 02.2000
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Identified and developed key operations and influencer relationships within targeted districts.
  • Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
  • Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.

Head Swim Instructor and Certified Lifeguard

Mason YMCA
Memphis, Tennessee
06.1983 - 06.1989
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.

Education

No Degree - Psychology

Tennessee State University
Nashville, TN

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Excellent Communication
  • Analytical and Critical Thinking
  • Written Communication
  • Planning and Coordination
  • Problem-Solving
  • Good Telephone Etiquette
  • Data Entry

Timeline

Sales and Marketing Representative

MCI
01.1995 - 02.2000

Information Agent

Fedex Express
07.1989 - Current

Head Swim Instructor and Certified Lifeguard

Mason YMCA
06.1983 - 06.1989

No Degree - Psychology

Tennessee State University

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Chandra Humphrey-Robinson