Chandra Rencurel Willnow
Tacoma,WA
Summary
Experienced with ophthalmic procedures and patient care, essential for providing proficient and quality support to physicians. Utilizes diagnostic equipment and techniques to assist in accurate patient assessments. Strong understanding of patient communication and clinical workflow, as well as being a reliable and flexible teammate.
Overview
15
15
years of professional experience
Work History
Ophthalmic Assistant
Sound Retina
02.2018 - Current
- Obtain visual acuity, basic vital signs, instilling eye drops, and perform tonometry and applanation
- Perform diagnostic imaging including OCT, fundus photos and fluorescein angiography
- Prepare and assist ophthalmologists with in-office procedures such as eye injections, laser surgeries, slit lamp examinations and emergency procedures both during clinic hours and on weekends when needed
- Triage patient phone calls
- Train ophthalmic assistants on proper clinic and procedure techniques
- Travel to different offices when needed to help teammates with clinic flow
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Demonstrated flexibility in adapting to changing schedules or unforeseen circumstances to ensure uninterrupted delivery of high-quality eye care services to patients.
Rideshare Driver
Uber/Lyft
10.2016 - 12.2017
- Adhered to all safety regulations and traffic laws while driving
- Provided clean, safe, and friendly traveling environment
- Developed communication skills while interacting with diverse groups of riders.
- Responded to passenger concerns politely and professionally.
- Achieved high customer ratings for timeliness, vehicle cleanliness, and customer service.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
Sales Associate
Macy's
09.2014 - 11.2015
- Accurately managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Herberger's Department Store
06.2010 - 03.2011
- Helped customers with fragrance purchases
- Organized merchandise to maintain cleanliness and appearance of store
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds.
- Prepared merchandise for sales floor by pricing or tagging.
Personal Care Assistant
A Plus Healthcare
03.2013 - 05.2014
- Assisted patients with bathing, grooming, dressing, and oral hygiene care in private residence.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported clients to medical appointments
- Assisted with meal preparation and medication reminders
- Built strong relationships with clients for emotional support and companionship.
Education
Associates - Ophthalmic Assistant
Renton Technical College
Renton, WA2017
Radiology Technician
City College of MSU-B
Billings, MTMontana State University Billings, Billings MT
Billings, MTSkills
- Scribe expertise
- Chart documentation
- Ophthalmic imaging
- Patient care and education
- Ophthalmologist support
- Retinal procedure assistance
- Attention to detail
- Adaptability and flexibility
- Reliability
- Teamwork
Timeline
Ophthalmic Assistant
Sound Retina
02.2018 - Current
Rideshare Driver
Uber/Lyft
10.2016 - 12.2017
Sales Associate
Macy's
09.2014 - 11.2015
Personal Care Assistant
A Plus Healthcare
03.2013 - 05.2014
Sales Associate
Herberger's Department Store
06.2010 - 03.2011
Associates - Ophthalmic Assistant
Renton Technical College
Radiology Technician
City College of MSU-B
Montana State University Billings, Billings MT
Similar Profiles
Carly NeyCarly Ney
Certified Ophthalmic Assistant at Sound RetinaCertified Ophthalmic Assistant at Sound Retina
Sok MomSok Mom
Ophthalmic Technician at Sound RetinaOphthalmic Technician at Sound Retina
Areil SpencerAreil Spencer
Medical Biller at Sound RetinaMedical Biller at Sound Retina