Teisha Torres
Spring Lake,NC
Summary
Skilled medical professional with background in comprehensive eye care. Experience includes assisting ophthalmologists in patient testing procedures, managing patient records, and educating patients on pre- and post-operative care. Strengths lie in strong interpersonal skills, technical competency, and commitment to providing quality patient care. Previous roles have resulted in improved efficiency of office operations and high levels of patient satisfaction.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Ophthalmic Assistant
Carolina Vision Center
Fayetteville, NC
08.2022 - 07.2025
- Assisted patients with eye examinations and procedures at Carolina Vision Center.
- Triaged clinical issues to help professionals focus on appointments and maximize time.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Collected essential medical information and documented data in EHR platform.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Maintained accurate records of patient visits using electronic health record software systems.
- Prepared examination rooms and maintained equipment for optimal performance.
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, pachymetry, A-scan ultrasonography, and fundus photography.
Optometric Technician/Receptionist
America’s Best Contacts & Eyeglasses
Fayetteville, NC
06.2021 - 07.2022
- Conducted preliminary eye exams using autorefractors and visual field testing equipment.
- Assisted patients with contact lens fittings and provided care instructions.
- Managed patient records using electronic health record systems for accuracy.
- Processed insurance claims and verified eligibility for eye care services.
- Maintained a clean and organized work environment in the optical area.
- Checked patient records for accuracy and updated them when necessary.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Performed administrative duties such as scheduling appointments and filing paperwork.
Education
Associate of Applied Science - General Studies
Fayetteville Technical Community College
Fayetteville, NC 08.2018 - 08.2020
Associates of General Education - Health
Fayetteville Technical Community College
Fayetteville, NC 08.2016 - 08.2020
Massey Hill Classical High School
Fayetteville, NCSkills
- Medical Terminology
- HIPAA Compliance
- Ophthalmic Diagnostics
- Ophthalmic Equipment Expertise
- EHR Documentation
- ICD 10 & CPT Coding
- Chart Documentation
- Patient Triage
- Prescription Refills
- Scribe Expertise
- Patient Education
- Customer Service
- Appointment Scheduling
- Insurance Verification
- Record Management
- Attention To Detail
- Time Management
- Typing Skills - 70 WPM
Languages
English
Native/ Bilingual
Timeline
Ophthalmic Assistant
Carolina Vision Center
08.2022 - 07.2025
Optometric Technician/Receptionist
America’s Best Contacts & Eyeglasses
06.2021 - 07.2022
Associate of Applied Science - General Studies
Fayetteville Technical Community College
08.2018 - 08.2020
Associates of General Education - Health
Fayetteville Technical Community College
08.2016 - 08.2020
Massey Hill Classical High School