Chandra Scott-Harris
Albemarle,NC
Summary
Proven ability to implement safety protocols and enhance operational efficiency through effective training and communication. Utilizes problem-solving techniques to address challenges and ensure smooth workflow.
Overview
8
8
years of professional experience
Work History
Control Center Specialists
United Parcel Services, UPS
12.2022 - Current
- Maintained up-to-date knowledge of automation needs daily.
- Collaborated with team members to create a welcoming environment for all employees, promoting a positive experience inside the building.
- Maintained thorough knowledge of common requests to facilitate a professional and positive work experience.
- Contributed to team success by sharing knowledge and expertise with colleagues, fostering an environment of collaboration and continuous improvement.
Package Dispatch Supervisor
United Parcel Services, UPS
07.2021 - 12.2022
- Assisted Fulltime PDS with daily routine tasks that support the dispatch and preload teams.
- Compared actual dispatch to planned dispatch.
- Printed daily reports
- Utilized mapping tools
- Made necessary report updates and communicated changes to Full-time PDS.
- Maintained loop analysis to ensure periodic analysis of all loops
- developed relationship with drivers to facilitate smooth handoffs of packages.
Part Time Preload Supervisor
United Parcel Service, UPS
06.2017 - 12.2020
- Trained and Supervised Package Handlers and Clerks on safety and productively.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed standard operating procedures for team to follow and maintained records of activities.
Education
Criminal Justice Technology, Associates Degree - Criminology
Rowan-Cabarrus Community College
Concord, NC05-2009
Skills
- Microsoft Window
- Microsoft Excel
- PowerPoint
- Alpha-Numeric Filing
- Human Relations
- Customer Service
- Typing Ten Key by Touch
Languages
English
Timeline
Control Center Specialists
United Parcel Services, UPS
12.2022 - Current
Package Dispatch Supervisor
United Parcel Services, UPS
07.2021 - 12.2022
Part Time Preload Supervisor
United Parcel Service, UPS
06.2017 - 12.2020
Criminal Justice Technology, Associates Degree - Criminology
Rowan-Cabarrus Community College
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