Summary
Overview
Work History
Education
Skills
Timeline
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Chandra Thompson

Salt Lake City,UT

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

Reciever

Burlington Department Store
West Valley City, United States
03.2022 - Current
  • Kept work areas clean, safe and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged and secured merchandise in diverse designated areas.

Online Grocery Associate

Walmart
West Valley City, Utah
04.2021 - 02.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Case Manager

IHG - InterContinental Hotels Group
West Valley City, Utah
05.2018 - 11.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.

Sales Associate

Walmart
West Valley City, Utah
10.2006 - 03.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Associate of Science - Business

Salt Lake Community College
Salt Lake City, UT
06.2015

Skills

  • Invoice and Manifest Review
  • Critical Thinking
  • Monthly Inventory
  • Shipping and Receiving
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Good Listening Skills
  • Upbeat and Positive Personality
  • Customer Data Confidentiality

Timeline

Reciever

Burlington Department Store
03.2022 - Current

Online Grocery Associate

Walmart
04.2021 - 02.2022

Case Manager

IHG - InterContinental Hotels Group
05.2018 - 11.2018

Sales Associate

Walmart
10.2006 - 03.2017

Associate of Science - Business

Salt Lake Community College

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