Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Chandra Renee Hall

Pineville,WV

Summary

Conscientious Medication Reconciliation Technician known for high productivity and efficiently completing tasks. Skilled in accurate medication history collection, patient interview techniques, and pharmacy information systems management. Excel at communication, problem-solving, and teamwork, ensuring seamless coordination within healthcare teams to optimize patient care outcomes. Skilled Medication Reconciliation Technician with background in ensuring accurate medication lists for patients upon hospital admission and discharge. Strong understanding of drug interactions, side effects, and dosage instructions, enabling provision of optimal patient care. Proven ability to liaise between healthcare providers and pharmacists, facilitating improved communication and coordination. Previous work has resulted in streamlined processes and enhanced patient safety. Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Medication Reconciliation Technician

Raleigh General Hospital
04.2019 - Current
  • Call pharmacies and speak to patients to get updated medication lists
  • Update charts on patient profiles for the hospitalist and doctors
  • I also speak to families if needed
  • Performed medication reconciliation for inpatients and outpatients.
  • Compiled, reviewed, and updated patient medical records with current medications.
  • Identified discrepancies between medications prescribed by different healthcare providers.
  • Conducted follow-up calls to patients regarding their medication regimens.
  • Assisted in resolving prescription errors or discrepancies.
  • Advised physicians about drug interactions, contraindications, allergies or other potential problems with a patient's current medication regimen.

Office Assistant II

Welch Community Hospital
06.2018 - 04.2019
  • Secretarial duties, answer phones, work along doctors and nurses, get lab orders together, put patient charts together, send PCP patient records, apply patient charges to their account, make appointments for patients, request records for physicians
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.

Certified Pharmacy Technician

Rhonda's Pharmacy
01.2010 - 06.2018
  • Input prescriptions in the computer, bill insurance companies, answer phones, wait on customers, run register, count medications, mix medications as needed, order medications for the pharmacy
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.

Legal Secretary/Receptionist

07.2007 - 11.2010
  • Answered telephone, took messages for the attorney, scheduled appointments for clients and for attorney, checked mail, took payments for the office, wrote checks for the attorney, ran errands for the office, helped work on cases, typed out dictated orders, filed cases with the court house, scheduled hearings, filing and typing
  • Organized case files by creating and maintaining document filing systems for easy retrieval of information.
  • Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
  • Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
  • Maintained attorney calendars by keeping track of appointments, meetings and conferences.

Certified Pharmacy Technician

Charlie's Pharmacy
01.2002 - 07.2007
  • Same duties listed above at Rhonda's Pharmacy
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Verified accuracy of patient information on prescription orders.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.

Certified Pharmacy Technician

Raleigh General Hospital
  • Preparation of medication for patients, obtaining pharmacist's approval, cart fill, batch, iv prep, filling med carts on floors, stock medications
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Verified accuracy of patient information on prescription orders.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Checked expiration dates on drug products prior to dispensing them to customers.

Education

Certificate of Technical Studies - Medical Coding And Billing

Valley College
Martinsburg, WV
05-2019

Some College (No Degree) - Medical Assisting

Mountain State
Beckley, WV

Some College (No Degree) - General Studies

West Virginia University
Morgantown, WV

Some College (No Degree) - General Studies

Southern Community College
Saulsville, WV

Skills

  • Moss 30 Medical Office Simulation Software
  • Word
  • Power Point
  • Excel
  • Medication error prevention
  • Patient interviewing
  • Drug interactions
  • Pharmaceutical calculations
  • Medication storage
  • Clinical documentation
  • Patient confidentiality
  • Privacy and confidentiality

Certification

PCTB- National License

WV Board of Pharmacy Technician License

BLS

CPR

References

References available upon request.

Timeline

Medication Reconciliation Technician

Raleigh General Hospital
04.2019 - Current

Office Assistant II

Welch Community Hospital
06.2018 - 04.2019

Certified Pharmacy Technician

Rhonda's Pharmacy
01.2010 - 06.2018

Legal Secretary/Receptionist

07.2007 - 11.2010

Certified Pharmacy Technician

Charlie's Pharmacy
01.2002 - 07.2007

Certified Pharmacy Technician

Raleigh General Hospital

PCTB- National License

WV Board of Pharmacy Technician License

BLS

CPR

Certificate of Technical Studies - Medical Coding And Billing

Valley College

Some College (No Degree) - Medical Assisting

Mountain State

Some College (No Degree) - General Studies

West Virginia University

Some College (No Degree) - General Studies

Southern Community College
Chandra Renee Hall