Chandralica R Lee
Kissimmee,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Experience Retail Clothing Specialist Retail Assistant Customer Service Manager
Mail Clerk
Post Office
Orlando Florida
- Processed and organized incoming mail for distribution to appropriate departments.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Security Officer
Orange Lake Resort
Orlando Fl
10.2023 - Current
Greeting guests professionally and courteously to cultivate welcoming atmosphere whilst making safety a top priority.
Checked identification of persons entering facility to eliminate unauthorized visitors.
Security Officer
Magnosec
Kissimmee, FL
03.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Customer Service Assistant Manager
Dress Barn inc
03.1996 - 12.2019
- Maintained visually appealing and effective displays for entire store
- Displayed the appropriate signage for products and sales promotions
- Consulted with customers on the latest styles and trends
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Marked clearance products with updated price tags
- Assisted in gatherings to move materials and equipment for the assigned displays
- Consistently received recognition and incentives for surpassing weekly sales goals
- Promoted to assistant manager, brought Platinum Sales figures to the store for the first time ever
- Created unique atmospheres for store events to promote and advertise seasonal items
- Coached and motivated employees to achieve the most from each and every sale
- Sent to other stores as manager to boost sales figures and share sales insight.
Education
Diploma -
Rio Claro Comprehensive high school Trinidad and Tobago High School, General High
Skills
- Skills and Abilities
- Positive Motivator,Teamwork & Relationship Builder
- Being able to communicate with all ethnic backgrounds and diversity
- A polite and friendly manner, great Customer Service Skills
- Ability to conduct Conflict resolution
- Result Focus, Problem-solving experience
- Talent & Development values learning and seeks out situations to increase knowledge
- Exhibits high energy and a sense of urgency
- Basic Computer competences
- Team Development
- Employee Performance Evaluations
- Cash Handling
- Training Programs
- Write Reports
- Leadership and Change Management
- Evaluate Performance
- Handling Complaints
- Customer Service and Assistance
Timeline
Security Officer
Orange Lake Resort
10.2023 - Current
Security Officer
Magnosec
03.2022 - 10.2023
Customer Service Assistant Manager
Dress Barn inc
03.1996 - 12.2019
Experience Retail Clothing Specialist Retail Assistant Customer Service Manager
Mail Clerk
Post Office
Diploma -
Rio Claro Comprehensive high school Trinidad and Tobago High School, General High