Chanel Hernandez
Hobbs,NM
Summary
Dynamic professional with experience at USPS and Hobby Lobby, excelling in customer service and operational efficiency. Proven ability to manage inventory and train staff while delivering exceptional service. Skilled in handheld scanner operation and customer engagement, consistently resolving issues and enhancing customer satisfaction. Eager to learn and contribute to team success.
Overview
2027
2027
years of professional experience
Work History
City Carrier
USPS
Hobbs, NM
10.2023 - Current
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Operated delivery vehicles in compliance with safety regulations and postal guidelines.
- Managed customer inquiries and resolved issues related to mail delivery effectively.
- Maintained accurate records of deliveries, pickups, and returns for operational efficiency.
Frame Shop Manager
Hobby Lobby
Hobbs, NM
2016 - 2023
- Managed inventory and ensured accurate stock levels of framing materials.
- Trained staff on framing techniques and customer service best practices.
- Developed display layouts to enhance product visibility and appeal.
- Oversaw daily operations, maintaining high standards of quality and efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Hobbs High
Hobbs, NM05-2011
Skills
Handheld scanner operation
Customer service experience
Efficient
Customer engagement
Patient
Eager to learn
Timeline
City Carrier
USPS
10.2023 - Current
Frame Shop Manager
Hobby Lobby
2016 - 2023
High School Diploma -
Hobbs High