Accomplished City Carrier at the United States Post Service, renowned for delivering priority mail punctually and maintaining impeccable safety standards. Excelled in handheld scanner operation and fostered professional relationships, ensuring zero accidents and enhanced customer satisfaction. Demonstrated exceptional multitasking and communication skills, significantly contributing to operational efficiency and client trust.
Overview
31
31
years of professional experience
1
1
Certification
Work History
City Carrier
United States Post Service
10.1992 - 12.2023
Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Planned and cased mail in sequence of delivery for designated route.
Collaborated with fellow carriers to ensure consistent service quality across the city.
Worked closely with other employees in mail office and handled various administrative tasks.
Collected money for postage due and cash on delivery fees.
Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Developed a strong cliental over the course of postal career
Maintained safety standards while driving, resulting in zero accidents during tenure.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Education
Business
FSCJ
Skills
Handheld scanner operation
Professional relationships
Package handling
Excellent multitasking
Customer service experience
Effective communication
Efficient
Defensive driving
Certification
Safe Driver Training Certification - National Safety Council.